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Alacati Mah. 3024 Sok. No:11 Cesme - Izmir, 35935 Alacati, Turkey
14 August 2016
4 August 2016
눉I've booked the Superior Double Room for my parents. On Booking.com it stated the room has a seating area, private entrance and bathrobe. The room was tiny and didn't had a sitting area (only a public area, between the reception and the garden), no private entrance (the entrance was like all other rooms, from inside the hotel, through the reception) and my parents did not receive bathrobes. I must say I was very disappointed for this as I was expecting my parents will have their own private area and it certainly wasn't the case. In addition, we came for breakfast and received cheeses, bread, etc. But we saw other tables also received eggs. We asked for that but they didn't understand English. Finally we were tired of waiting and left the dining area. Then I saw an English speaking woman that was working at the hotel and asked her how come we didn't get any eggs. She replied it was optional and we should have asked. Now, as far as I know, if something is optional, the staff should ask the clients if we'd like to have eggs. We shouldn't guess it was optional, especially that when we did asked, no one understood us. It was extremely disappointing (the approached, even more the the event).
눇The hotel was really nice and the garden-pool area was nurtured and fitted to children. The rooms were clean and the staff was friendly.
9 August 2016
눉1)The room was small 2)Shower holder was different from the shower so it wasn't working 3)Shampoo and shower gels were missing 4)We've asked for 5 o'clock tea at around 7 o'clock and we were responded that it was finished. That looks normal at first look however in a place like Alacati where people are turning back from the beaches about 7-8pm(near the sunset) that response wouldn't make sense to us. I mean I had visited several other boutique hotels next to Daria and it was the first one telling us they are out of tea around 7pm. No any other options or alternatives are also presented.
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