Otogar Yolu No:20 Esenler, Esenler, 34220 Istanbul, Turkey
#1188 of 2,404 hotels in Istanbul
Guests' ChoiceBased on 221 hotel reviews
8.0Cleanliness
8.1
Comfort
8.2
Location
8.0
Facilities
8.0
Staff
8.8
Value for money
8.2
Free WiFi
8.4
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End of dialog contentReviewed: April 8, 2024
Liz
AustraliaThe rooms were in need of a little maintenance and touching up. A little old and worn in places. Only one pillow was provided per person. I’m sure they would have given another if we had asked but there should have been two each to begin with.
Good staff and reception area was nice. Breakfast was amazing both the venue and the food, we were not expecting it to be that good. Spacious rooms, quick check in and check out.
Stayed in April 2024
Reviewed: April 6, 2024
Mikhail
RussiaWi-Fi was very unstable and disconnected many times
Stayed in March 2024
Reviewed: April 5, 2024
Martin
BulgariaA bit noisy since it was on big Street and I was facing the Street. Not perfectly clean but not dirty. Decent place.
For me location was good, I needed locations that are close. Staff was amazing, both in restaurant and hotel. Room was OK.
Stayed in April 2024
Reviewed: March 22, 2024
Mina
United KingdomNot great sound proofing
The staff are great, they go out of their way to help with you
Stayed in March 2024
Reviewed: March 18, 2024
Vencislav
Bulgariatv was my age, no smart functions, no channels either, only three turkish i think, the bathroom door for the shower was broken, but i managed to fix it myself.
very good staff, especially in the night, the bed was more than alright and it was clean everywhere
Stayed in March 2024
Reviewed: February 27, 2024
Faris
RussiaThe breakfast is very easy
Location good for one stop ,close to the bus station, freindly stuff.
Stayed in February 2024
Reviewed: February 27, 2024
Natalia
UkraineGreat hotel, especially for a short trip. Mouhamed, at the reception, was very nice, greeted me warmly, checked me in and told me everything I needed to know for a comfortable stay. Warm and cozy hotel with good breakfast
Stayed in February 2024
Reviewed: February 20, 2024
Anastasiia
CanadaDespite the room service brochure in the room, there was no room service available and to get any food you would have to go outside to the nearest restaurant by yourself. The restaurants that are located in the hotel were not operating at 3 pm for some reason.
Comfy room but needs some renovations.
Stayed in January 2024
Reviewed: February 8, 2024
Tetiana
UkraineThis hotel is so close to the bus station (10 min walk) and aslo it's easy to get to the centre. I had nice room with everying what needed, I like staying here
Stayed in February 2024
Reviewed: February 5, 2024
Santosh
United KingdomThe bathroom
It was nice
Stayed in February 2024
Reviewed: January 24, 2024
Doru
RomaniaIt is unpleased to stay in cigaratte smoke in the room....
Place nice Nice to have Spa
Stayed in January 2024
Reviewed: December 27, 2023
Ivan
Russiathe room is a bit dirty and there is a lot of black mold, noisy as the windows face the highway
clean and soft bed, good selection of food for breakfast, friendly staff
Stayed in December 2023
Reviewed: December 26, 2023
Grigoras
RomaniaThe staff was very friendly! We were able to leave our baggages after the check out and visit the whole day without carrying them around. The hotel is very close to the Esenler Otogarı (one of the main bus stations in Istanbul).
Stayed in December 2023
Reviewed: December 26, 2023
Natalia
UkraineWe had some problems with early breakfast, but finally the staff helped to solve the issue
The hotel's location is quite covenient, near the main bus station, not far from metro, so you can easily go anywhere. It is good for 1 night stop during your traveling
Stayed in December 2023
Reviewed: December 21, 2023
Ben
LibyaLocation
The massage
Stayed in December 2023
Reviewed: December 19, 2023
Mohammed
OmanWater in winter not hot it is warm enough to get showers
Location
Stayed in December 2023
Reviewed: December 9, 2023
Ibukun
United KingdomThe variety of food provided.
The staffs are great and helpful.
Stayed in December 2023
Reviewed: December 1, 2023
Albana
North Macedoniacleaning the room maybe can be better
Stayed in November 2023
Reviewed: November 28, 2023
Милан
North Macedoniaparking is on the street, too loud noise from street cars and train
good brekfast, hotel is close to metro and shoping mall, staff is nice
Stayed in November 2023
Reviewed: November 12, 2023
Igor
BulgariaThe location is good. It's near the bus station.
Stayed in October 2023
Reviewed: October 27, 2023
Shukri
LibyaStaffe of reception very well i well be come back .
Stayed in October 2023
Reviewed: October 23, 2023
Viktor
BulgariaIf the windows of the room overlook a street busy with cars, then this is not entirely comfortable
I would like to note the level of service of the hotel staff. Of course the rooms are kept clean. Good breakfast and other conditions that a hotel of this level should meet. But first of all, we really liked the manager at the reception desk, Mr. Turgut. This is a person who not only provides a high level of service. Which is his job. However. he has good knowledge not only of interesting places in Istanbul or the nature of Turkey. He also has a serious understanding of politics. I had the pleasure of discussing the work of his namesake, President of Turkey, Mr. Turgut Ozal, in the 1980s. During this period, I worked at the Iskenderun Metallurgical Plant in the representative office of the Russian association Tyazhpromexport. Now I will recommend this hotel to everyone, especially for Russian travelers, since the central Bayrampasa bus station is nearby, from which buses go to Bulgaria, where they have their apartments.
Stayed in October 2023
Reviewed: October 9, 2023
Mehdi
IranGood to stay here, Recommanded!
Stayed in August 2023
Reviewed: October 7, 2023
Azimnezhad
IranI wish the streeI wish it was possible to see inside the rooms and the hotel using virtual travel facilities (to match the reality with the photos on the site)t noise would be reduced by using double-glazed windows
Breakfast was very good Especially the variety of Turkish cheeses and the taste of various coffees. Fortunately, Grand S Hotel was very close to the M1 metro line (senler station).
Stayed in October 2023
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