Very well located hotel close to all public transportation. Quiet and very clean. The hotel provides all the necessary amenities for a pleasant stay.

Stayed in April 2024

Good

Stayed in February 2024

Nothing....the hotel serviced all our needs, thank you!

Perfect location on the metro transport route. Hotel staff were fantastic, helpful, warm and friendly and always ready for service. Breakfast was very good with a good selection everyday.

Stayed in February 2024

We couldn't fault this hotel

Overall the service and staff are excellent and also a great location. We arrived at 3am and staff where great and very helpful.

Stayed in February 2023

Breakfast was limited

Staff and Location was excellent

Stayed in January 2023

Poor WiFi, at times no AC in building. Breakfast was just ok lacked variety.

Location

Stayed in August 2022

Great location, friendly staff, clean Close to tramway,

Stayed in August 2022

Nothing really that we did not like.

Very good location, clean and comfortable rooms, great breakfast. Staff service very good too.

Stayed in August 2022

we did not appreciate the manager who checked us in. wanted to charge us $55 per night extra because we chose a room with single occupancy instead of double by mistake on Booking.com. we booked 22 days at this hotel and we felt the Managment was trying to take advantage of the situation to make more money that was unreasonable. luckily we canceled our booking and made new booking on the spot and end up not paying a dollar more. this shows how the hotel Managment were not fair in their over charges since the prices on Booking.com were the same for single and double occupancy during our stay.

this hotel is located in the center of the old city. very comfortable rooms and cleaning crew were very nice.

Stayed in July 2022

Nothing, mostly all good

Location

Stayed in July 2022

The beds are not comfortable.

The staff are very nice, the location is very good.

Stayed in July 2022

I used a disability access room which was just perfect for my needs. However some of the features need upgrading like the towels in the bathroom were placed too high, shower chair could be more sturdy, an extra grab bar in shower area would be nice The wheelchair ramp in front was too steep. Revising and upgrading the facility for wheelchair ♿ access is highly recommended

Excellent staff, friendly, professional and efficient. Great customer service, breakfast was amazing and dining room staff was outstanding. Special kudos to reception staff who was always available to answer questions, provide accurate information and directions Many thanks to Mustafa, Erol, Bushra and Hussain whose friendly and smiling faces were there to greet you at the reception House keeping was great and polite. Porters at front reception ready to go above and beyond to help you out

Stayed in May 2022

1. I paid in cash on arrival, yet I received an email from booking.com that my card didn't work. This was embarrassing. The hotel should have a system to inform booking.com that payment has been received. 2. I had a triple room on 5th floor. The room was good with a good view BUT very noisy due to the noise of AC vents and kitchen exhausts from adjoining buildings. 3. THE WORST THING WAS THAT AC WAS WORKING WHERE AS IT WAS WRITTEN AC IS PROVIDED.

Staff attitude, breakfast, room view, cleanliness, location.

Stayed in May 2022

nothing

excellent

Stayed in March 2022

The beds where not comfortable and when you open the window duo that the airco was switched off is was quit noisy of all the traffic outside

Location and breakfast, the breakfast area was spacious and food was good in comparison with other hotels.

Stayed in January 2022

Very nice hotel in an excellent location if you intend to stay in old town as it is close not only to the main attractions but also metro and tram stations. The room was nice and cleaned every day. Breakfast was very good too. The staff is excellent and extremenly helpful. Special thanks to Engin, Koray, Erdal and Erol.

Stayed in January 2022

All area closed 10 am to 10 pm Makes acces by car extremely dificult

Stayed in January 2022

Our room was very smelly, they solve the problem just on the third day of our stay. There is no room service, I asked for scissors to my room, I was told to go to the reception to take it. There is no iron in the hotel.

great location, the hotel was very clean, the staff were friendly. we arrived at 6 am they let us go in and they serve us coffee and biscuits. I forgot my jacket in the room after check out, they help me found it after I arrived in my country.

Stayed in November 2021

the location is very good The hotel is very clean And the staff are very helpful

Stayed in August 2021

None

Environmental friendly

Stayed in March 2024

All

Stayed in January 2024

…

Excelent service

Stayed in December 2023

perfect location since it is located in the old city area,shopping and restaurants near; close to the grand bazaar,hagia sophia,sultanahmet blue mosque,sirkeci restaurants area ; yet it is located near the metro joint,in the very heart of Istanbul,you can acces every city part from this location via public transportation .

Stayed in November 2023

I didnt like that the room had no window. It was very hot and the heat cant be controlled, so they use air conditioning which the unit is located over your head. Terible

Stayed in April 2023