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  5. Reviews of Holiday Inn Express Trincity, an IHG Hotel

Reviews of Holiday Inn Express Trincity, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Exposition Drive 1, 00000 Piarco, Trinidad and Tobago

#3 of 12 hotels in Piarco

Guests' Choice

Review Score

Based on 379 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    9.0

  • Location

    8.8

  • Facilities

    8.5

  • Staff

    9.0

  • Value for money

    8.0

  • Free WiFi

    8.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 23, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Having a dinner service is advisable.

    Stayed in February 2024

  • Reviewed: March 23, 2024

    8.0
    Very good.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 7 nights
    • Submitted from a mobile device

    The room smelled moldy.

    The breakfast is absolutely the best. The cook prepares fresh coconut and fried bake daily. Trinidadian delicacies that are just wonderful.

    Stayed in March 2024

  • Reviewed: March 21, 2024

    8.0
    It was an excellent weekend and my birthday which I enjoyed
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast was great although were only had about half an hour before it close off. The staff were professional which compliment our stay.

    Stayed in March 2024

  • Reviewed: March 16, 2024

    8.0
    Decent Hotel near Airport
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Good hotel, decent breakfast, and free shuttle bus to the airport very convenient.

    Stayed in February 2024

  • Reviewed: March 9, 2024

    8.0
    Close to the airport with all the expected conveniences
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Seems a little pricey for what you get. It isn't right next to the airport and the breakfast was not the most elegant (it also closed at 9 a.m. sharp).

    Comfortable rooms, good wi-fi, shuttle service, good big bed. 24-hour desk, very secure.

    Stayed in March 2024

  • Reviewed: February 27, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night

    Great breakfast selection.

    Stayed in February 2024

  • Reviewed: February 25, 2024

    9.0
    no problem staying there again
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Hooks behind bathroom door were missing

    "on demand" shuttle worked well for us excellent breakfast was included room had all the amenities you could want

    Stayed in February 2024

  • Reviewed: February 21, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Lack of response to their 24hr availability

    24hr availability

    Stayed in February 2024

  • Reviewed: February 19, 2024

    7.0
    Apart from the points listed above my stay was very pleasant.
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 5 nights

    The gym was a disappointment and the fact that there was no Restaurante made it a very difficult experience, especially at night.

    The staff were very friendly and were willing to assist me as much as possible.

    Stayed in January 2024

  • Reviewed: February 15, 2024

    7.0
    Good hotel for short stay
    • Business trip
    • Solo traveler
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    No restaurant in the hotel

    Close to the airport

    Stayed in January 2024

  • Reviewed: January 21, 2024

    8.0
    Good value for money Awesome front desk staff.
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Communication Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    Location is great Shuttle takes you to TRINCITY Mall and also picks you up. Staff was extremely helpful in sorting out any problems I had.

    Stayed in January 2024

  • Reviewed: January 16, 2024

    9.0
    My stay was great. far greater tat
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 1 night

    Nothing.

    The arrangement was perfect for my short stay over in Trinidad. the shuttle was perfect, the proximity to the hotel was ideal and breakfast was timely and on point.

    Stayed in January 2024

  • Reviewed: January 9, 2024

    8.0
    Decent, accommodating but certainly not worth the rate charged.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    The Caddy I used to move our luggage has pneumatic wheels that are under inflated. This made it extremely difficult to push, pull, or steer.

    Breakfast was minimal at best - very limited. The toaster is either very slow performing is in need of immediate repair. The "fresh fruits" were not fresh.

    Stayed in December 2023

  • Reviewed: January 8, 2024

    9.0
    Stay was comfortable. Staff were friendly and ready to assist.
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Had no issue I came late night left early morning. Was in transit needed a place for the night.

    Location

    Stayed in January 2024

  • Reviewed: January 6, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Wheelchair Access - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Would like a couple local food options for breakfast like doubles etc

    Clean, and friendly staff.

    Stayed in January 2024

  • Reviewed: January 5, 2024

    7.0
    Convenient location, great airport shuttle and friendly staff.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room could’ve been cleaner. The carpet had a smell to it. It needs a professional clean. There was also a lot of dust around the AC unit which hadn’t been cleaned. Breakfast was very limited. We flight more solid items and baked beans.

    The airport shuttle was excellent and timely. The driver was very helpful. The welcome at Reception was excellent and very professional.

    Stayed in January 2024

  • Reviewed: December 31, 2023

    8.0
    Comfortable and easy access for a welcomed stay.
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    I didn't like how the gym is in public eyesight from the hall.

    Location, mall shuttle access and overall comfort.

    Stayed in December 2023

  • Reviewed: December 20, 2023

    7.0
    Lovely
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No complaints

    Clean

    Stayed in December 2023

  • Reviewed: December 12, 2023

    8.0
    Very Good
    • Business trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Clean

    Stayed in December 2023

  • Reviewed: December 12, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Check out time Friendly staff Lovely bed Location

    Stayed in December 2023

  • Reviewed: December 9, 2023

    9.0
    Wonderful
    • Leisure trip
    • Group
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Airport pick up prompt, breakfast was good and nice to lounge by pool

    Stayed in December 2023

  • Reviewed: October 21, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds Executive - Non-Smoking
    • Stayed 1 night

    The room was on the ground floor with windows to car park. The curtains could not be closed completely so no chance of a good night sleep. In the end as we had an early start, it was ok. But next time I will make sure I check the windows first.

    Shuttle to airport was extremely helpful The room was massive, which was great!

    Stayed in October 2023

  • Reviewed: October 20, 2023

    9.0
    Confortable hotel near the airport.
    • Business trip
    • Solo traveler
    • Queen Room
    • Stayed 1 night

    Nothing to dislike.

    Breakfast was very good, well organised, run by lovely staff. Complementary Airport and Mall shuttle was great to have. Room was very clean, bed and pillows were very confortable. Wifi worked fine. Hotel staff was very nice and always available to help.

    Stayed in October 2023

  • Reviewed: September 26, 2023

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Closeness to the airport is the best attribute for me. The shuttle was always available and if it wasn’t there the most you had to wait was 10 minutes.

    Stayed in August 2023

Showing 1 - 25

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