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  5. Reviews of Reef & Beach Resort - Spa Jambiani

Reviews of Reef & Beach Resort - Spa Jambiani This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Shungi Beach, 00000 Jambiani, Tanzania

#59 of 59 hotels in Jambiani

Guests' Choice

Review Score

Based on 476 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.1

  • Facilities

    8.2

  • Staff

    9.0

  • Value for money

    8.3

  • Free WiFi

    6.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 22, 2024

    8.0
    Excellent staff, nature, ocean, view, food and drinks. I didnt like the reconstruction.
    • Leisure trip
    • Solo traveler
    • Suite Room Ocean View
    • Stayed 10 nights
    • Submitted from a mobile device

    There was a reconstruction goong on, which was so annoying. I wish they were fair and told us before. I am very disapointed.

    People from Zanzibar are extremely nice, natural environment is very nice and the resort is beautiful.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Could have been better if the hotel host more fun events / shows specially during evening.

    Got all inclusive plan during our stay - food and beverage options were great. Staff are very friendly and accomodating. Hotel amenities were pretty decent. Overall, we loved our stay in the hotel.

    Stayed in April 2024

  • Reviewed: April 13, 2024

    7.0
    Great Stay for an all inclusive experience
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The desserts were always a miss, there is a room for improvement. Rest of the food was amazing. The gym needs a renovation and new equipments that works.

    Great views and the most of the food was great. We didn’t enjoy the outdoors alot since it was raining season, however, the place is great.

    Stayed in April 2024

  • Reviewed: April 11, 2024

    7.0
    A large scale hotel with lovely staff and value for money
    • Leisure trip
    • Group
    • Suite Ocean View Family
    • Stayed 5 nights
    • Submitted from a mobile device

    The bed linen and towels need a refresh as do some of the beds and mosquito nets. It’s a very large hotel so that’s worth bearing in mind.

    It’s a good hotel for children and families. They have a Safari sister hotel in the Selous national park which was why we stayed there and that was FANTASTIC! The hotel in the national park is basic but clean and comfortable with a swimming pool, LOVELY staff and good food! The park and staff for the Safari were brilliant!

    Stayed in April 2024

  • Reviewed: April 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Suite Room Mangrove-Pool view
    • Stayed 10 nights
    • Submitted from a mobile device

    Irritating Guy from massage parlour selling packages at crazy prices

    All good

    Stayed in April 2024

  • Reviewed: April 7, 2024

    9.0
    A little Paradise on Earth
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Where the forest meet the Ocean 😍, Reef&Beach Resort is a little Paradise on Earth. The all inclusive was a great deal! The food was on the top 🍉🍍🥐🍗🥞🍕🍟🧁, a lot of varieties. I enjoyed the red monkeys coming everyday on my terrace. The white sand and the sea offering a beautiful scenery, and bringing an instant peace of mind&soul.

    Stayed in April 2024

  • Reviewed: April 5, 2024

    9.0
    kind, and go the extra mile!
    • Leisure trip
    • Solo traveler
    • Suite Room Mangrove-Pool view
    • Stayed 4 nights

    the breakfast menu is not so great, it is the same buffet each morning, and the options are not for my personal taste. But there are a lot of options others may enjoy.

    The lunch and dinner menu changes each day, and the food is well prepared. The staff are attentive, and bring you drinks at meals.

    Stayed in March 2024

  • Reviewed: February 7, 2024

    9.0
    Fabulous
    • Leisure trip
    • Couple
    • Bungalow with Sea View
    • Stayed 7 nights
    • Submitted from a mobile device

    No sandy beach as described. Hotel allowed guests to place towels on beds despite the fact there were signs saying you couldnt. Sometimes not enough sun beds in the shade. The hotel section looked a bit tired in places .

    Fabulous views , beautiful sea , sea view bungalow was lovely, jetty bar fabulous (lovely breeze) , varied food in buffet style restaurant , a la carte restaurant lovely, (amani deserves a special mention, fabulous waiter) staff all amazing and friendly . Wildlife in the grounds , monkeys and bush babies . Fab hotel

    Stayed in February 2024

  • Reviewed: January 27, 2024

    9.0
    I’m going back🤞🏽
    • Leisure trip
    • Couple
    • Suite Room Mangrove-Pool view
    • Stayed 4 nights
    • Submitted from a mobile device

    The pool closes too early. They should at least let guest swim until 10/11pm, sun is too hot during the day for some of us to swim.

    What an awesome resort. The staff were superb, just so friendly and welcoming. This is truly the place to go if you want to experience high levels of hospitality. The resort is overall beautiful, just so relaxing, and absolute value for money.

    Stayed in January 2024

  • Reviewed: January 10, 2024

    8.0
    Lovely, family friendly resort
    • Leisure trip
    • Family with young children
    • Suite Ocean View Family
    • Stayed 8 nights

    Food was okay. Seating to eat was difficult as once it was full downstairs, you had to go upstairs, where there wasn't much service. Perhaps everyone should eat at different times? The a'la carte restaurant had really delicious food - at a cost. There wasn't always enough deck chairs at the pool as some visitors seem to 'book' them for the day. Bigger cocktail glasses would also be good as drinks were super strong.

    Lovely resort with super friendly staff. Beach is lovely when the tide is in.

    Stayed in December 2023

  • Reviewed: December 4, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Bungalow with Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    I found the food a bit greasy, and been quite overwhelmed that while the staff knew I am with a small baby, thwy put me in the room near to a bar speaker

    Beautiful beach, beautiful facilities

    Stayed in October 2023

  • Reviewed: October 17, 2023

    8.0
    Beautiful Resort, but don't waste your money on the spa!
    • Leisure trip
    • Couple
    • Bungalow with Sea View
    • Stayed 4 nights

    The Spa treatment was horrible. A salesman came up to me when I was sitting on the beach chairs and was talking to me about the packages, he made it sound amazing and I decided to book the big cleopatra package as it was my husband's birthday the next day and thought it would be a nice surprise. The first thing we experienced as we walked into the spa was a staff member smoking a cigarette on the stairs near a window, which definitely is not what you want when you walk into a spa. The staff members didn't speak very much English and could not explain to us what they were about to do, and instead just pointed to things. We had a sauna and and then immediately went to sit on a burning hot table and they scrubbed us with some sort of coconut, and put something on our faces and left us in the room. Because we had just come from the sauna and were on a hot table, with the sun shining directly on us from the floor to ceiling window, we were sweating and the products were getting in our eyes, so we had to sit up and wipe our faces off with towels. they then gestured for us to follow them out of the room. and pointed to a hallway that had 2 showers in it with no doors attached. There were both men and women going past and it was very uncomfortable for both of us. when we went back into the room with the hot tables I could barely lay on it as it was so hot, they needed to put a towel down for me and even then I felt like it was burning me. They then used a towel to put foam on us and the person doing my husbands actually flung it into my eyes as she slapped it down on him, they then had us sit on the edge of the hot tables while they poured water on us from a big bucket, we felt like dogs being washed. While we were sitting there, half naked, they were opening the doors and walking in and out with other people outside the room. We then went for the massage which was okay, but the music was so so loud it actually gave me a headache.

    The resort is so gorgeous! The views surrounding the entire property were amazing. We had the all-inclusive package and the food at the buffet was great, a very wide variety of foods, and all super fresh. We stayed in the beachfront villa and the room was simple but good and had air conditioning. It is not as if you spend much time in the room anyway. The villas have their own private beach lounge chairs too.

    Stayed in September 2023

  • Reviewed: October 10, 2023

    9.0
    Excellent customer service and facility
    • Leisure trip
    • Couple
    • Suite Room Mangrove-Pool view
    • Stayed 4 nights
    • Submitted from a mobile device

    The air conditioner was not as strong. I had to keep it running all day. It is a minor issue, to say the least

    Everything was amazing

    Stayed in October 2023

  • Reviewed: September 29, 2023

    9.0
    Amazing
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Seldom any water in the shower (2nd floor).

    Location, facilities, food, general arrangement. Amazing place all together.

    Stayed in September 2023

  • Reviewed: September 14, 2023

    9.0
    Amazing! Charming resort in paradise
    • Leisure trip
    • Solo traveler
    • Suite Room Mangrove-Pool view
    • Stayed 2 nights
    • Submitted from a mobile device

    I guess an elevator would have been nice, also the whole “premium” versus “regular” all inclusive really annoyed me. It seemed like the selection of cocktails included under regular all inclusive was quite limited and was never made aware in advance of the premium option.

    Everything! This place is truly paradise. The photos are very accurate - it is a delightful escape from routine, a hidden gem. This resort struck the perfect balance for me - not too big so it was not overwhelming, but definitely not too small so I never got bored. My room was massive and the view from my balcony was simply breathtaking. The food was great and varied every day. The selection of desserts at every meal…OMG. The staff were friendly, compared to other hotels I stayed at if felt sincere and not like people were being nice just to get a tip. The staff were approachable, everything was accessible, I’m definitely going to visit this hotel again. My only complaint is about the premium inclusive nonsense

    Stayed in September 2023

  • Reviewed: September 6, 2023

    8.0
    A tropical and peaceful get away.
    • Leisure trip
    • Family with young children
    • Suite Room Mangrove-Pool view
    • Stayed 2 nights
    • Submitted from a mobile device

    There is a hose next to the toilet to clean one self.

    I loved your African Night Dinner all the food was on point and delicious. Amazing staff go above and beyond.

    Stayed in September 2023

  • Reviewed: September 6, 2023

    8.0
    Very Good
    • Couple
    • Suite Room Mangrove-Pool view
    • Stayed 4 nights
    • Submitted from a mobile device

    Poor internet, small beach, disturbed by the masais on the beach, far away from everything, bad drinks

    Great food, clean, nice Aircondition, beautiful jetty bar, cute monkeys

    Stayed in September 2023

  • Reviewed: August 28, 2023

    8.0
    Great location but improvements to be made....
    • Leisure trip
    • Couple
    • Suite Room Ocean View
    • Stayed 7 nights
    • Submitted from a mobile device

    Shower pressure was often non existent and frequent power cuts There was a glass panel above our door and the neighbours bedroom light kept coming in and made it difficult to sleep!! Buffet food was mediocre, A La Carte you had to pay for was very good

    Beachside location was amazing, jetty bar was awesome Pool was nice and not too crowded

    Stayed in August 2023

  • Reviewed: August 26, 2023

    9.0
    Amazing staying
    • Leisure trip
    • Family with young children
    • Suite Ocean View Family
    • Stayed 4 nights
    • Submitted from a mobile device

    -

    Great staff and service, and the food/cuisine. The location and facilities were absolutely amazing. It was a wonderful family holiday.

    Stayed in August 2023

  • Reviewed: August 22, 2023

    9.0
    Relaxed with great food.
    • Leisure trip
    • Couple
    • Suite Room Mangrove-Pool view
    • Stayed 7 nights
    • Submitted from a mobile device

    Was a long way from anything. This can be seen as positive or negative depending on what you’re after.

    Super chilled environment. Loved the jetty

    Stayed in August 2023

  • Reviewed: August 22, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Suite Room Mangrove-Pool view
    • Stayed 6 nights
    • Submitted from a mobile device

    I made the booking for my brother's birthday. He enjoyed his stay

    Stayed in August 2023

  • Reviewed: August 17, 2023

    9.0
    Great hotel
    • Leisure trip
    • Family with young children
    • Suite Ocean View Family
    • Stayed 5 nights
    • Submitted from a mobile device

    Food was delicious. Would have liked to have seen more desert options though. Otherwise it was a perfect stay

    Nice hotel, great staff and service. The beach bungalows were beautiful. Great pool and Jetty. Loved the monkeys they were super cute and friendly!

    Stayed in August 2023

  • Reviewed: August 16, 2023

    9.0
    Brilliant
    • Leisure trip
    • Couple
    • Bungalow with Garden View
    • Stayed 6 nights

    Located on the east side of the island, results in higher costs incurred to travel to and from the airport and Stone Town.

    Meals were mostly good on the all inclusive, lots of variety supplied so few repetitions. Staff are exceptionally helpful and often go above and beyond to assist.

    Stayed in August 2023

  • Reviewed: August 9, 2023

    9.0
    Loved it and already recommended it to many people
    • Leisure trip
    • Solo traveler
    • Suite Room Mangrove-Pool view
    • Stayed 4 nights
    • Submitted from a mobile device

    The spa and the types of products they were using which were far from premium.

    The staff were adorable, and the food/cuisine, the location and facilities were absolutely outstanding. Perfect for a break, away from the stress, just relaxing by the beach and enjoying a great service. Loved it!

    Stayed in August 2023

  • Reviewed: August 5, 2023

    8.0
    An amazing stay for all of us.
    • Leisure trip
    • Family with young children
    • Suite Ocean View Family
    • Stayed 8 nights
    • Submitted from a mobile device

    There wasn’t anything that we didn’t like. Occasionally the food could do with being hotter.

    It was very clean. Staff were amazing and couldn’t do enough for you. Plenty of food available in main restaurant and usually a good selection. Nothing was ever too much trouble. The beach boys were not a problem, like in the north of the island.

    Stayed in August 2023

Showing 1 - 25

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