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Nezalezhnosti Avenue (ex. Pravdy Prospect) 2, Kharkov, 61058, Ukraine
January 11, 2016
December 31, 2015
눇The Service was amazing the food was great,all the staff spoke English very well.I had a great time at this hotel and would highly recommend to anyone.
December 31, 2015
눉I cannot really complain about anything, but if I had to give an advice: the breakfast buffet is really very good but in some manners it could be extended a little bit. The choice of cheeses and rolls, for instance, is not on the hotel's standard. Furthermore, some of the staff (not all!) of the restaurant at the second floor should be a bit more friendly and learn how to react on customer wishes appropriately; even if they cannot immediately fulfill them. Concretely, I asked for a bigger choice of rolls and bread as was served on the day before, and I just got the answer, that today there is not such a choice without any further comments.
눇Premier Palace Kharkiv Hotel is an excellent 5 star hotel according to international standards. I specifically liked that they did not save on the materials and technical equipment in the rooms and everywhere else in the hotel; everything is on a high standard. The design exactly matched my taste, since it does not create a modern cold but rather a warm atmosphere. Furthermore, the service personnel is mostly very customer-oriented and friendly, all of them speak English at least at a satisfying level. Particularly, the staff of the spa, the sky lounge and the reception did a very good job. I know Kharkov quite well and this location is actually the best you can have, if you like to be in the center, which I would strongly recommend.
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