They are still poor at cleaning the room for long term stays and several times the front door did not work leaving me and others out in the freezing cold until a leaver opened it. The towels need to be changed. They are losing their ability to dry.

There is a large cellar/car park for use when there are air alarms.

Stayed in January 2024

Often there are no staff available speaking English.

The staff are always friendly.. its near the metro and supermarket.

Stayed in August 2023

The reception works till 8pm. If I need to check in later - it is my problem

Location

Stayed in May 2023

Staff (all expect 1) don't speak English at all, that's why I gave 4/5 for staff. At least they should know check in, check out, payment, welcoming, etc. talks. That's not a huge problem though, bring your own translator. Our beds were a little firm, it hurts your butt if you sit for 2-3 hours at the same position. Also, pillows were extremely soft, like they don't exist at all. I can't say it was too uncomfortable but could be better, it was satisfactory after all. Also, I can't say all beds are the same, maybe I was unlucky.

Location is really close to exchange office, market and metro. All the things a tourist needs. Only 1-2 stations to city center with metro. Also, it costs 300 to boryspil airport, around 100 to/from city center with bolt's taxis. Staff was helpful and kind. Reception is on the 3rd floor so you can easily bring company to the hotel without someone staring at you. Rooms feels secured with 3 step security.

Stayed in February 2022

A few hours before check in we got a notification that we cannot get the room we reserved, they can offer two other room for 4000 UAH instead of the original 3400 UAH. We did not feel fair this, but at the end we paid 3400.

The location, the availability of the metro. We had a great panorama from the room on the 16th floor.

Stayed in September 2021

Very inconvenient when you travel with luggage cause there are a lot of steps and one will have to carry heavy luggage by hand. Only one elevator and sometimes you have to wait for it 15 minutes. Towels in rooms are very old. We didn't use them. Mid-rooms areas are dirty. We booked one appartment but before 2 days of our trip they wrote us there were "technical issues" and we couldn't have the appartment we had booked beforehand.We had to choose 2 different rooms.

It is near metro station. There is 24 hour working supermarket near hotel and a lot of busses.

Stayed in August 2021

Hotel in living building. Sound of refrigerator...zzz.

Price/quality 👍👍

Stayed in August 2021

There was a quite strong smell in the room, feels like a huge amount of some sanitizer.

The location is great, the room on the 16th floor gave us a great view on the night city.

Stayed in August 2021

The description of the rooms was glowing, and not quite accurate to my thinking. The”full “ kitchenette would have been much better if it had a cooktop and sink. Me only speaking English really was a done side for me, and I had a lot of trouble finding anyone who spoke my language outside of the hotel. The front desk was able to arrange taxis, and other things so that helped but be wanted, in the Ukraine English is not near as common as I thought it would be.

The room was good, and once I realized how things worked like laundry, the stay was more enjoyable. The front desk staff were very helpful, and especially Alona, helped me with so many things while I was there. They did everything in their power to make things work for me.

Stayed in July 2021

only one left for the whole building 18 floors! old furniture

Nice location many stores surrounding .

Stayed in July 2021

Please, make the ventilation fan quieter in the wash room.

Mostly liked it

Stayed in May 2021

Quality of this place is average. TV remote didn’t work properly. The

Well, it was big place with bed, tv, towels and hot water;

Stayed in September 2023

All good

Everything

Stayed in December 2022

The room cleaning was non existent. There was hardly ever staff to be seen. This was important as there were air raids every day and they may have been needed.. The wifi in the room did not work so had to sit in the small common area to work. The bedding and towels were the same style and likely the same as three years ago - old and worn out. My bottom sheet did not even cover the tired and stained matress properly.

The hotel is in a brilliant location near the metro and 24 hour supermarket. Bars and restaurants are in walking distance

Stayed in October 2022

It wasn't a hotel, it was an apartment in a residential building block. There are no hotel amenities, no cleaning, no room service, no restaurant or cafe etc...

Fully equipped kitchen.

Stayed in February 2022

They told me I what I ordered isn't what I saw from the photos, and booking.com refund me 10 EUD? This is a big scam Shame on you How dare you charge me that price!?

Stayed in December 2021

Not easy to find hotel enterance .)) Reception is in the 3 floor .

Beautiful view , amazing location and enough service . Ccleaning is good . Only for room ,it's okey.

Stayed in August 2021

The hotel might be illegal; we kept seeing signs on and inside the elevator telling clients of "illegal hotel" to pack their things and go. There are other reviews that say the same thing. No action was taken against us, but it still is a little jarring. The shower didn't drain right, and the hot plate and kettle didn't work for us. The room got dirty very easily, and the cleaning staff did not have keys to our room, so they could only clean and change sheets while we were in the room.

The mattresses were nice. It was okay value for a private room so near the metro and a grocery store. There was good natural lighting and ventilation coming from the windows. We also had a balcony, which was pretty rad.

Stayed in September 2021

The rooms advertised look absolutely nothing like my room. I was getting there at night and there was no sign or indication that there was any hotel there so traveling as a solo female I got a fright wondering around at night looking for a hotel I booked that was obscurely tucked away with no signs. The lady at reception was very nice and so was the bathroom but there was no blanket.

The lady at reception was very polite and the bathroom was quite nice.

Stayed in September 2021

Small, old furniture, broken toilet seat. No water for guests , moving tiles, floor..... For that value it's nothing

Stayed in August 2021

It needs to be fixed it had bugs and mattress were bad

Stayed in August 2021

Very dirty place. Fridge didn't worked. No room service. Not clean bathroom.

Nothing

Stayed in August 2021

there is no window in the room. The room looks nothing like the photos. The interrior of the building is a mess. Also there is no cleaning.

Stayed in August 2021

Place wasn't clean and I didn't like the fact that we were in a corridor with a lot of people!

I liked the view from the room

Stayed in July 2021