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Plyazh Lanzheron 25, Odessa, 65012, Ukraine
August 14, 2016
눉Wifi slow at times.
눇The hotel was superb. Marina, the manager, has a great staff. They went out of their way to make my stay at the hotel magnificent. In concierge, Valeria did an exceptional job of organizing an excursion, something I would have never done. The tour guide was very knowledgable. Valeria also set up the swimming with the dolphins. This was so amazing. I am very thankful to Valeria. Also in concierge Victoria is the most amazing person I have ever met. She cares so much about her job and the guests. She did so much to make my stay so pleasurable. I am very grateful to Victoria and Valeria. The hotel set up transportation when I arrived at the airport. It was a relief to have someone waiting for you and take you straight to the hotel especially arriving Odessa so late. Plus you did not have to pay the taxi driver until you checked out. You could also exchange currency at the front desk. All of this made everything so much easier. The room was amazing. The food was very good. The room was always clean. The laundry service did great. Everything was much better than I ever expected. If the staff did not understand something they would come to you and have an app to translate. Marina is a great manager, and makes sure the hotel is at its best. Again thanks to Victoria for making my stay there an amazing experience.
July 31, 2016
August 12, 2016
눉Food is basic, consierge offer expensive transportation only, swiming pool is extremely noisy, elevators are not air-conditionned, mosquitos in surroundings, hotel is on a very bisy street with cars and pedestrians that make big noise round the clock
눇Dolphins are great, swiming pool is clean, water was well temperred, offer a really professional doctor service on-site
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