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Petra Chaikovskago Street 27, Lviv, 79000, Ukraine
4 June 2016
눉Please accommodate "weekend school trip" groups on separate floors from individual travelers and couples :)
눇Could be one of the best hostels I stayed at in Ukraine. Clean, cozy beds with a private space (curtains, lights inside). A great place to stay!
28 May 2016
눉The staff was frequently unavailable, not at the desk or difficult to hunt down which made attempts to store my luggage after trying to check out or make adjustments to reservations very difficult. This, in turn, lead to me being charged a late check out fee because I could not find the staff to ask about luggage storage.
눇The hostel was extremely clean and very comfortable
30 May 2016
눉1) It was too hot in the room,and the window was not opening much, so there was not enough of free air. 2) No keys to the lokers at the room, so whjatever you'll leave in the room will be available to others. 3) Wifi is not working on a second floor already, so if you want to work, you have to be sitting in a hall. 4) The reception guy left a note that "he's helping other customers, and will return soon". I was waiting like for 15 minutes before called on the phone and heard that he's at other hostel, and I would have to wait for some more. I needed to check out fast, so I left my card on the table. I do recommend hostel to put additional sign, that people can just drop their keys in a box or something. 5) Did not like the service regarding the late check out: I paied for the service when checking in and was hoping no issues would occur, however, my door-key-card was bloked, before the agreed time, because the reseptionist did not add those aditional hours to my key card. And how was I supposed to know about that? These issues take time and irritate customers, because nobody cares for checking the customer's profile, but to point the customer is wrong. Well, i was not. Honestly, I'm very unhappy with the guy who were on the shift on the day of my departure. He totally ruined the entire impression.
눇The comodities were great. I was surprised with awesome big bed and constantly available hot watter. Works 24/7, which is great if you want to stay out late.
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