The rooms were extremely outdated and dingey. It was like staying in a Super 8. You didn't receive glasses in the rooms--only paper cups. The accommodations were fine, but they were absolutely not "luxury," and I consider any reference to "luxury" to be false advertising. I also heard of other guests receiving free upgrades, which of course is disappointing if you're stuck in the ugly and old Super 8 rooms. Parking is also quite difficult and far--I think valet should be cheaper to accommodate this significant shortcoming.

The resort didn't offer late checkout, but they were accommodating in storing the bags. Also the pool attendants were quite nice. The shops were also quite nice, well-curated, and reasonably priced given the location. Common spaces were inviting and well-maintained, with lots of comfortable spots to sit and enjoy the fire in a proper lodge atmosphere. The resort food was fine for the price.

Stayed in April 2024

cold in hallways

Dinner at Sushi restaurant was fabulous! Fintess Center was under renovation, but was adequate.

Stayed in February 2024

Rates varied by the night but were pushing 800.00 which is high. Nothing else really stands out as a negative.

This has to be the best full service resort in Alaska. Rooms appear to have been updated, hotel is very clean and well run. Food and drinks were reasonable and ski in /out location is great. Would stay here again.

Stayed in March 2024

The food at the resort iS BAD! It also has a horrible gift shop experience.

Really good facility, a few things were under construction but still awesome..

Stayed in February 2024

The price of the rooms did not seem worth it. The rooms had a spoiled smell to it. The bed was hard and there was no microwave. And the view was the back of building. It should have been discounted. Not sure if I will go back.

The restaurant was expensive but excellent!

Stayed in February 2024

Rooms need a little refresher, but acceptable

Location is amazing, staff are friendly and the resort is overall beautifully located with acess to the mountain for skiing. The rental process was smooth and quality of gear was great

Stayed in January 2024

Limited dining options for lunch. Would have enjoyed a bar area to hang out in evenings

Location was excellent. Loved the winter vibe

Stayed in January 2024

We booked two queen beds, but they were definitely full size beds. For the price we paid here, I would have loved to have the bigger beds we paid for. Free breakfast also would have been great :)

The location and scenery was beautiful. The valet workers were so accommodating and gave us a personal ride down to the ski resort. The spa here was amazing and so clean.

Stayed in January 2024

Not many options for non skiers. Missed a ice ring and a snow tubing

Great resort, beautiful place

Stayed in December 2023

You definitely need your own transportation as shuttle services to and from Anchorage are very expensive and the resort isn’t near enough to town to make it walkable. The staff isn’t very personable and your basically on your own to find your way around the property and see what services are available on site, meal options, etc

Alyeska is in a great location being less than an hour from Anchorage and two hours from Seward. There is self parking available which is a good savings.

Stayed in September 2023

Fireplace was not working.

Friendly relaxing environment.Good restaurants.

Stayed in September 2023

The rooms didn't have air conditioning. It got pretty hot in the summer at night. Opening the windows helped with ventilation significantly . Something to be mindful about since I didn't notice this before booking.

Great location and the facilities also very good.

Stayed in August 2023

Beds & pillows were not acceptable for $1000.00 per night! The $20.00 for a one hour late check out was ludicrous for what I paid for one night!

The room was spacious, view was ok but could have been better

Stayed in September 2023

The gym was hot being part of the pool area, but in winter, it probably feels great.

Breakfasts were good, tram was fun with lunch at the top. Location was good to visit the Animal Conservatioon Center.

Stayed in August 2023

The restaurants were slow and underwhelming.

The views, hiking, gym and pool and paddle boarding, easy of parking, and convenience.

Stayed in August 2023

Everything in Aleskya is very overpriced. Staff is very reserved and not very welcoming.

Nice surroundings

Stayed in August 2023

Many staff members were not helpful at all and in fact the bartender was quite rude to almost everyone at the bar the night we were there. We are used to getting great service as we are always very nice and positive. The exception was that the bellmen were very helpful.

Gorgeous setting and we loved the hydro spa.

Stayed in August 2023

limited hours of coffee shop, bar area closed, under staffed, resort level costs without resort level service

room, location, spa, views

Stayed in July 2023

Beds were not super comfortable

Stayed in July 2023

A bit pricey

Location and restaurants and shops on site. Tram ride to top, and hiking trails.

Stayed in July 2023

The weather :(

It was the 2nd time staying in this hotel, and it always makes us "WOW." We love the location, close to great restaurants, and the classic elegance of the hotel. We went on a Glacial helicopter flight. It was amazing.

Stayed in June 2023

heating didn’t work correctly - booking was changed by the facility from a king bed to two queen room. they said they had plumbing problems and couldn’t discount the room or move us. they added we would have to get adjustment in rate thru booking.com

location

Stayed in May 2023

Nothing really, only this is transport can be hard to arrange, you need to give taxi's at least an hours notice.

Great food options on site and fantastic location for skiing

Stayed in March 2023

renovations be made during our stay.

location

Stayed in March 2023