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600 Carondelet Street, New Orleans Central Business District, New Orleans, 70130, USA
31 July 2016
눉That the pool & bar area is opened to the public so the lounging deck chairs get filled up and the pool full of 20 something year olds drinking & talking extremely loudly, swearing. As a guest shouldn't we get exclusive use of the pool and deck chairs, and the public can stick to the bar where the alcohol is? I felt ripped off and it was not relaxing at times when it was far too crowded. There should be restrictions, but sadly no. This hotel has a restaurant next door, a coffee bar, a bar and a music room which is all very cool, but not only does this make it extremely loud in the lobby area, the drinking public need to steer clear of thoroughfares, especially around the lift areas - this needs to be managed a little better. Staff also lack consistency in their service and communication - when notified of things gone wrong they are quick to try and remedy it though. great new facilities but if service lets it down and they dont keep up with the cleaning (i.e. gym doesnt seem to get tidied up at the end of each nor cleaned properly as I could see dried sweat on the floor) then its popularity will probably just fade which will be a real shame. Think they need a more senior front of house staff as the younger ones seem to lack the real NOLA hospitality seen elsewhere in the city.
눇Decor, location, gym equipment, big bed, the SMEG fridge, size of rooms.
30 July 2016
26 July 2016
눉Nothing to complain about.
눇Staff was amazing! The overall property is so well designed and curated! I wanted to move in!
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