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166 East Superior Street, Chicago, IL 60611, USA
15 August 2016
눉There was only one lift for the entire 29 floor hotel (the other lift was out of action - and has been for some time). The parking service costs $62 per day, but when we arrived back late at the hotel we had to wait half an hour before the hotel could reach the valet service, then when we called the front desk in advance to have the car brought back as instructed, the message never reached the valet service, so we had to wait.
눇The rooms were spacious and location was great.
11 August 2016
눇Excellent location! Exceptionally friendly staff! Going thru some renovation, but did not inconvenience us in any way. Our room was not one of the newly redecorated, but still very nice and clean....would recommend and would stay again!!
14 August 2016
눉Constant noise from air conditioning came into my room, even when my air conditioning was switched off, which affected my sleep. One of the lifts was broken throughout the whole of my stay, meaning it took a long time to get up and down. Got a phone call in the middle of the night from reception to ask if my bathroom was leaking, which it wasn't. This hotel doesn't deserve its 4 star status.
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