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410 Atkinson Drive, Downtown Honolulu, Honolulu, HI 96814, United States of America
July 17, 2016
눉The room we had was a little bit small for my wife's walker to get through the room. but that was no problem since we hardly spent time in the hotel room and there was so much to do in Hawaii. Other than that, no problems at all.
눇The mall was right next to the mall. The pool was relaxing, the nightclub was outstanding, and the food was excellent.
July 12, 2016
눉What's not to like!
눇The jewel in the crown of this excellent hotel is its staff and its location! With a bridge connecting the hotel to Ala Moana shopping centre, and a short walk to Waikiki beach, the location is ideal! The staff were extra helpful, check in and check out were a breeze!
July 15, 2016
눉My criteria/reference for comfort is the bed.The bed is not firm. At one point, it gave me a backache. Toiletries are limited. All international hotels that I've been also provides toothbrush, toothpaste, razor, cotton buds, disposable slippers. I even have to request for a coffee mug. The room was generally clean except for the microwave, which was dirty and TV set was dusty even after every housekeeping. Cable channels are limited. Mostly about TV shopping. At the end of the day, i would also like to watch regular channels. Staff at the front desk were not so friendly though not rude. I didn't hear them greet you good morning/good afternoon nor welcome you with an Äloha. As a guest who had been in a long flight, even just a warm smile would make a lot of difference. There's a long queue to the reception before guests can check in. During peak season/hours, additional counters should be provided. Too strong chlorine in the shower which caused mild dryness to my hair. I find the bath soap too strong, not good even for hand washing as it dried my hands as well. Please secure the shower curtain rod as it fell on my forehead as i was moving the shower curtain.
눇Location is definitely a plus factor. This would be the prime reason why guests would consider checking in this hotel. Adjacent to a mall, short distance to Waikiki and near the airport. My request for a higher floor for a better view of the city was accommodated.
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