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  5. Reviews of Quality Inn Allen - Plano East

Reviews of Quality Inn Allen - Plano East This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

407 Central Expressway South, Allen, TX 75013, United States of America

#9 of 10 hotels in Allen

Guests' Choice

Review Score

Based on 259 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    8.7

  • Facilities

    7.9

  • Staff

    8.5

  • Value for money

    8.2

  • Free WiFi

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 24, 2024

    8.0
    Very Good
    • Business trip
    • Travelers with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room was probably worth 70$ being prooerty was older and I didn't like taking stairs

    Staff was polite rooms were clean

    Stayed in March 2024

  • Reviewed: February 21, 2024

    9.0
    Metroplex Mayhan
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Water on the sink barely ran out

    Location and the pool and hot tub as well as the breakfast bar was excellent 👌

    Stayed in February 2024

  • Reviewed: February 12, 2024

    8.0
    Great location for short business stay. Located in the middle of everything you need.
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    Shower water temperature was Luke warm, not very hot.

    Great location for the business conference I was attending. Reasonably priced,

    Stayed in February 2024

  • Reviewed: January 30, 2024

    9.0
    Great value for price
    • Leisure trip
    • Solo traveler
    • Queen Room Disability Access
    • Stayed 1 night

    Bed wasnt the most comfortable but I slept good. The box spring made funny noises depending on where I would sit on it. No coffee maker or boiler in the room for hot water, there is a fridge and microwave.

    Great stay! The room was impecably clean AND they clean, bring clean towels and clean linen daily (I walked on the maid, the bed was fully stripped!) I got there late at night, and had booked the wrong room (smoking), they were pretty booked out but the desk clerk (Omar) took the time to fix that mistake and get me in a nice room. LOCATION: I would not have been alone or would have brought my gun, I would have totally walked to the Stockyards! It is a 4 minutes drive to main/exchange and also close to get on different freeways. I actually liked the fact that there is nothing around - no homeless or weird crowd from nearby gas stations. Parking lot is a little small but never had an issue finding a spot even getting in late and the hotel was almost fully booked. Ladies, good water pressure to wash your hair! The TV was nice too with good selection of channels. Absolutely recommend staying there and would stay again!

    Stayed in November 2023

  • Reviewed: December 11, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 12 nights
    • Submitted from a mobile device

    We stayed 12 nights and the breakfast was the same every day

    Great location

    Stayed in December 2023

  • Reviewed: November 28, 2023

    8.0
    It was the perfect location for our trip
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Old and dated but clean

    Very nice staff

    Stayed in November 2023

  • Reviewed: November 26, 2023

    8.0
    Solid, clean 3-star hotel. Good breakfast. Nice staff. Some deferred maintenance.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    A little bit of deferred maintenance throughout the property.

    Convenient location. Solid breakfast. Good indoor pool and spa.

    Stayed in November 2023

  • Reviewed: November 24, 2023

    7.0
    Stay here I did.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    That the pillow smelled like someone's dirty head and UT wasn't the pillow cases the pillow need washing

    How quiet it was I could sleep without hearing doors opening or slamming till morning, staff was nice people that stayed there was friendly.just overall good stay.

    Stayed in November 2023

  • Reviewed: October 30, 2023

    8.0
    The reception staff were helpful and the cleaning staff very friendly. Overall a pleasant stay!
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 6 nights

    The location was good, the room was big and well-furnished. It was clean and tidy.

    Stayed in October 2023

  • Reviewed: October 29, 2023

    8.0
    Pleasant and helpful staff and affordability make the Quality Inn a good choice.
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    There was definite water damage above the shower in the bathroom and I not like the strong air freshener smell that seemed to automatically spray every few minutes in the lobby/breakfast area. It was an overwhelming smell that made it hard to enjoy my food.

    The staff was extremely pleasant and helpful.

    Stayed in October 2023

  • Reviewed: August 19, 2023

    7.0
    Overall would probably stay there again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The breakfast was mediocre. Didn’t get any a couple of days as got tired of same thing every morning. Ants showed up in the room the first day but the staff took care of it as soon as they could. It was a first floor room which I don’t normally do but this location didn’t have a elevator and others couldn’t take stairs.

    Location was okay. Still aways from where we should have been but became easy to navigate.

    Stayed in August 2023

  • Reviewed: August 1, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Clean and in a good location.

    Stayed in July 2023

  • Reviewed: July 26, 2023

    8.0
    Too short of a stay.
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No comment

    No comment

    Stayed in July 2023

  • Reviewed: July 17, 2023

    9.0
    Wonderful
    • Business trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast needs improvement

    It was fine need channel tv guide shower was good

    Stayed in July 2023

  • Reviewed: June 16, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The spa was closed for some reason. The desk staff was very unsociable.

    The staff that came to bring us towels, get the trash, and to refill the coffee foods an excellent job.

    Stayed in June 2023

  • Reviewed: April 16, 2023

    8.0
    weekend birthday getaway
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    A guest was disruptive.

    Inside pool and spa. Employees very nice.

    Stayed in April 2023

  • Reviewed: March 30, 2023

    7.0
    For the time I was there it was adequate enough
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast was ok, the waffle batter was too runny so they came out bad. Had to pay an additional 50 bucks for smoking even though I told them we don't smoke. They said it would be refunded but when I spoke to the man at the desk he said it's non refundable.

    I like that they had restaurants around the area. They had a nice pool

    Stayed in March 2023

  • Reviewed: March 28, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Not much. Everything was satisfactory. Some definite signs of age, but I've been in newer hotels that were dirtier.

    The staff was friendly. The hotel was pretty clean for an aged location. Breakfast was small, but adequate. Had some yogurt, fresh fruit and waffles. The pool was nice, but a little on the cold side. Not heated. We would stay here again.

    Stayed in March 2023

  • Reviewed: March 25, 2023

    9.0
    All Good
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Nothing

    Very Good. I loved the Breakfast "Texas Waffle".

    Stayed in March 2023

  • Reviewed: March 19, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast was not good but had waffles and muffins.

    Comfortable beds, clean rooms and clean inside pool area! Great staff.

    Stayed in March 2023

  • Reviewed: March 4, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 8 nights
    • Submitted from a mobile device

    We had to ask for room service even though they knew we were there for a week which led to running out of coffee tea etc. Also clean towels. Once bought to their attention it was dealt with straight away. We were in an adjoining room where people staying kept us awake either having loud sex or loud conversations into the early hours on their phone

    Location was where we needed to be. Rooms were clean staff nice. Breakfast was adequate

    Stayed in March 2023

  • Reviewed: February 26, 2023

    8.0
    We were pretty pleased with our room and their amenities.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast was good. Our room was pretty clean which was nice.

    Stayed in February 2023

  • Reviewed: February 26, 2023

    7.0
    It was a clean place to lay your head, not much more than that
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast was not good. Something was off on the mixture for pancakes and they came out raw in the middle and gross. Hardly any other selection. Walls were paper thin

    The staff was nice and helpful and very present (except at breakfast)

    Stayed in February 2023

  • Reviewed: February 13, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Well, the breakfast was very slim. Really could use more options. I guess you get what you pay for. It does need to say something about a $50 hold/charge on the website. Because it's still pending on my card and I have no idea of when it's gonna be put refunded back into my account.

    So, only went for one night, the room was nice and clean. The lady at the front desk was nice and helpful. There was a pool even though we didn't use it. Overall, for the night we stayed, it wasn't bad.

    Stayed in February 2023

Showing 1 - 25

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