Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. North Carolina hotel reviews
  4. Asheville hotel reviews
  5. Reviews of Aloft Asheville Downtown

Reviews of Aloft Asheville Downtown This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

51 Biltmore Avenue, Asheville, NC 28801, United States of America

#30 of 77 hotels in Asheville

Guests' Choice

Review Score

Based on 502 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.2

  • Location

    9.6

  • Facilities

    9.0

  • Staff

    9.3

  • Value for money

    8.2

  • Free WiFi

    9.2

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: April 22, 2024

    10
    Very nice hotel and location
    • With a pet
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds with City View
    • Stayed 3 nights
    • Submitted from a mobile device

    Price and pool construction

    Martin Johnson the night time house maid was so accommodating and friendly I admire an establishment that will employ and elderly man on oxygen and give him a.purpose in life to keep him busy. I admire the hotel for caring for dogs and trying to adopt them out We will definitely be back

    Stayed in April 2024

  • Reviewed: April 16, 2024

    8.0
    Hope to repeat my stay!
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds with City View
    • Stayed 3 nights
    • Submitted from a mobile device

    No complaints.

    Very friendly staff, & great location. Rooms little larger than similar chains. Appreciated that bed was made each day.

    Stayed in April 2024

  • Reviewed: April 1, 2024

    8.0
    Nice hotel, great location
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds, Mountain view
    • Stayed 2 nights
    • Submitted from a mobile device

    Construction going on. Getting in and out of the parking deck, and I wasn’t told I had to pay for parking until I got there.

    Great location

    Stayed in March 2024

  • Reviewed: March 23, 2024

    10
    we'd definitely recommend this location.
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 2 nights

    Could have been more easily visible information for the locaion of the check- in desk. we hadd to search for it on the second floor.

    Great location - downtown near restaurants and brew pubs. Parking attached was wonderfully convenient. The common spaces were well placed - We especially enjoyed the 2nd floor outdoor terrace.

    Stayed in March 2024

  • Reviewed: March 23, 2024

    8.0
    Hope to revisit soon !
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 1 night

    Well, the coffe/tea maker wasn’t working. Our “neighbors” got a tad too loud for us, but a call to management solved that!

    The overall “atmosphere” was a good match for us. Liked the open lobby with bar, pool table, games for kids & foster doggies, meeting doggies in the halls. It was a very positive experience.

    Stayed in March 2024

  • Reviewed: March 21, 2024

    8.0
    Great space, great location, too noisy on a drinking weekend.
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 1 night

    It was a bit noisy at night. It was St Paddy's weekend. The drunken couple next door sounded like they were in our room and the streets were noisy.

    The staff were friendly and respectful, our pup was welcomed. Artwork is cool. Location is fabulous. I

    Stayed in March 2024

  • Reviewed: March 19, 2024

    10
    We would definitely stay at Aloft Asheville again!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds with City View
    • Stayed 1 night
    • Submitted from a mobile device

    There was a potpourri smell in the lobby that was overwhelming

    Convenient location, clean, quiet

    Stayed in March 2024

  • Reviewed: March 12, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    The mattress was painfully hard in rm 321! The 3rd floor is close to street noise and lobby noise

    Stayed in March 2024

  • Reviewed: March 7, 2024

    10
    Couldn’t have asked for a better place for a quick getaway.
    • Leisure trip
    • Solo traveler
    • King Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    Beautifully designed, central location. Exceptionally clean.

    Stayed in March 2024

  • Reviewed: February 13, 2024

    10
    I requested and was accommodated with an early check-in
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds with City View
    • Stayed 1 night
    • Submitted from a mobile device

    Good location

    Stayed in February 2024

  • Reviewed: February 11, 2024

    10
    Great night out
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was great

    Great location

    Stayed in February 2024

  • Reviewed: February 9, 2024

    8.0
    Great location near shopping, restaurants. Would stay here again!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds, Mountain view
    • Stayed 1 night

    View out of window of construction. We were not told about that before reserving the room.

    Great front desk staff. Nice room.

    Stayed in February 2024

  • Reviewed: February 9, 2024

    10
    Great Hotel
    • Leisure trip
    • Family with young children
    • King Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    Light in the bathroom is hooked up to the fan. Not ideal when you need to get up during the night and others are sleeping. A nightlight would be a nice addition.

    Great location with lots of breweries and restaurants within walking distance

    Stayed in February 2024

  • Reviewed: February 4, 2024

    9.0
    Perfect location and great staff
    • Leisure trip
    • Couple
    • KING ROOM W/MOUNTAIN VIEW
    • Stayed 1 night

    Construction occurring - which we were informed of prior to arriving. Noise not so bad but our window was facing the pool where all of the construction was happening, so not the best view to watch cranes, bobcats, jackhammering. Bring snacks! We were hungry after the show and it was too cold to walk around, and spent $40 on the snacks in the lobby :)

    Location was amazing! Very comfortable bed.

    Stayed in January 2024

  • Reviewed: February 3, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    Parking garage and bar

    Stayed in January 2024

  • Reviewed: January 22, 2024

    9.0
    Best location!
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 1 night

    Value for the location is the BEST in downtown Asheville. My husband and I (locals) have done a staycation every winter holiday for the past ten years - Aloft was the first place we stayed, and although we have tried different downtown hotels through the years, we keep coming back to Aloft because the value + location can not be beat.

    Stayed in December 2023

  • Reviewed: January 18, 2024

    10
    Fantastic location in downtown Asheville.
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    Would be nice if there was a greenery are outside on the third floor for dogs to use the restroom.

    Location, parking, bar, and mountain views.

    Stayed in January 2024

  • Reviewed: January 15, 2024

    10
    It was very nice
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    There was no comforter. Only sheets

    It was very close to a lot of stuff and very clean and nice.

    Stayed in January 2024

  • Reviewed: January 15, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds, Mountain view
    • Stayed 1 night
    • Submitted from a mobile device

    No complaints. Really a great stay.

    Loved the dog friendly, welcoming atmosphere. The DJ on Saturday evening was a cool surprise as we enjoyed a game of cards in the lobby. In addition, it is nestled in the heart of downtown making it extremely convient to the restaurants and shops. The staff was wonderful. The smoothest, easiest check in experience.

    Stayed in January 2024

  • Reviewed: January 14, 2024

    8.0
    Overall great hotel and very pleased with our stay. Would definitely recommend and stay here again
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 4 nights
    • Submitted from a mobile device

    Shower was lukewarm at best.

    Location, fancy

    Stayed in January 2024

  • Reviewed: January 5, 2024

    9.0
    Great place to stay!
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    Friendly staff, very good hotel

    Stayed in January 2024

  • Reviewed: December 29, 2023

    8.0
    Night away from the children in downtown Asheville.
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    There was a very large dog in the room next door that barked all night and the following morning. We finally informed the staff and they took care of it for us. Thank you!

    Great location, wonder staff

    Stayed in December 2023

  • Reviewed: December 27, 2023

    10
    We will definitely stay here again!
    • With a pet
    • Leisure trip
    • Couple
    • King Room with Mountain View and Pool Access
    • Stayed 3 nights

    I could have used more pillows and maybe a microwave, but otherwise no problems.

    The property was very dog friendly, especially in the common areas. the staff was friendly and the food in the market area was good and had a good variety. The location was great for walking around town.

    Stayed in December 2023

  • Reviewed: December 26, 2023

    9.0
    Fun with a lot of unexpected perks!
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds with City View
    • Stayed 1 night

    Locked ourselves out of the room when the locking bar on the sliding glass door to balcony fell down and locked us out but staff came quickly and back in...we had a good laugh.

    Loved access to the balcony. Pool tables and hotel bar were a bonus. Being in downtown with access to restaurants and bars was perfect. Will definitely be back!

    Stayed in December 2023

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: