5415 Westheimer Houston, Houston, TX 77056, United States of America
#220 of 421 hotels in Houston
Guests' ChoiceBased on 493 hotel reviews
7.6Cleanliness
8.0
Comfort
8.1
Location
9.0
Facilities
7.8
Staff
8.4
Value for money
7.6
Free WiFi
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 14, 2024
Kendall
United States of AmericaPlease put more emphasis with towel cleanliness, thanks.
I like the size of the room. I like the bathroom brick tile.
Stayed in March 2024
Reviewed: January 15, 2024
Gabriel
United States of AmericaThe price of parking is very high, higher than the average in the area, and Breakfast was not included in the price and the products they sold for breakfast were very expensive.
The room was very small, the bed felt old, it sank when you lay down. The price of parking is very high,
Stayed in January 2024
Reviewed: January 3, 2024
James
United States of AmericaCouldn’t connect to WiFi it was poor service even after having it reset twice by staff
Everything
Stayed in January 2024
Reviewed: December 10, 2023
Amaury
United States of AmericaNo ice machine. Some areas need repairs and maintenance.
The staff is very friendly and their service is great.
Stayed in December 2023
Reviewed: December 10, 2023
Eboni
United States of AmericaThe location
Stayed in December 2023
Reviewed: November 24, 2023
P
United States of AmericaI wish they would clean the rooms daily and not ever other day we had to go get clean towels daily and any trash we had we had to dump it in the trash can in the parking garage.
It was a very easy check-in and check out.
Stayed in November 2023
Reviewed: November 20, 2023
Awesome
United States of AmericaFront desk staff were amazing the guy who cooks breakfast doest speak English to much but very helpful and still knows what’s your asking for
Stayed in November 2023
Reviewed: November 2, 2023
Quteece
United States of AmericaOutdated rooms, can’t take steamy shower with the fire alarm going off. Rusty and dirty shower.
Location is close by everything
Stayed in October 2023
Reviewed: October 24, 2023
Mocaa
United States of AmericaNo complaints at all.
The staff was fast and attentive ! Room was clean and spacious ! No complaints, it was in a great location, close to everything.
Stayed in October 2023
Reviewed: October 14, 2023
Virma
United States of AmericaLitter by the bus stop but I understand that’s not controllable.
The staff was friendly and accommodating. Being able to have my puppy with me was the best.
Stayed in October 2023
Reviewed: September 29, 2023
Crystal
United States of AmericaStaff was very friendly, great location and clean.
Stayed in September 2023
Reviewed: September 27, 2023
Nigel
United States of AmericaMy room was never cleaned even when I left with the cleaning staff right outside. And, the breakfast service at a cost with no Mayo, mustard or salsa just dry. And, coffee was almost empty and cold.
I liked the look and feel of the location.
Stayed in September 2023
Reviewed: September 11, 2023
Dawn
United States of AmericaCould not cast from phone to TV Netflix glitched Bought a movie it would not play Had to go to lobby and use personal hotspot, wifi really weak, could not connect at all in room or lobby
Nice Clean Friendly
Stayed in September 2023
Reviewed: August 26, 2023
Chriona
United States of AmericaThe outdated bathrooms and AC units. I stayed in the Aloft in Downtown Dallas and it was so nice!
The bar and entertainment area!
Stayed in June 2023
Reviewed: August 3, 2023
Leonard
United States of AmericaThe elevator from the garage wasn't working right
The location was great
Stayed in July 2023
Reviewed: August 1, 2023
Kevin
United States of AmericaNo microwave
Location
Stayed in July 2023
Reviewed: July 12, 2023
Terra
United States of AmericaFire Alarm went off in the middle of the night
Customer Service
Stayed in July 2023
Reviewed: July 4, 2023
Devon
United States of AmericaGood location and friendly staff
Stayed in July 2023
Reviewed: June 25, 2023
Rigoberto
United States of AmericaN
Bueno
Stayed in June 2023
Reviewed: June 12, 2023
Henry
United States of AmericaI Was Charged 3 Separate Times. When I Inquired About The Charges I Was Given 3 Lackluster Explanations That Panned Out To Not Be True. I Was Eventually Refunded About 3 Weeks Later. No Matter How Nice A Hotel Is , Or Or How Great The Experience, Playing With A Persons Money Will Run Off Business. That’s A Fact
I Like The Vibe And Scenery Of The Hotel The Most. Well Put Together, Very Clean And Comfortable. The Parking Was Convenient And A Good Price.
Stayed in May 2023
Reviewed: May 20, 2023
Michael
United Kingdomfood could be a whole lot better. Tea and Coffee should be available 24 hours!
location and great staff!
Stayed in May 2023
Reviewed: May 2, 2023
Meshe'l
United States of AmericaPaid parking
Location, Happy Hour, pool
Stayed in May 2023
Reviewed: March 31, 2023
Peter
United States of Americarooms were small and the bath/shower design was not good.
location
Stayed in March 2023
Reviewed: March 19, 2023
Vincent
United States of AmericaLocation
Stayed in February 2023
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