401 East Millbrae Avenue, Millbrae, CA 94030, United States of America
#7 of 10 hotels in Millbrae
Guests' ChoiceBased on 1181 hotel reviews
8.1Cleanliness
8.7
Comfort
8.7
Location
8.9
Facilities
8.4
Staff
8.6
Value for money
7.9
Free WiFi
8.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: March 19, 2024
Helga
Australianice modern hotel, greatlocation, efficient shuttle service
Stayed in March 2024
Reviewed: March 10, 2024
Joyce
United States of AmericaThe room had some obvious defects in the walls, perhaps from an old leak or something? It looked like maybe cracks had been repaired (but not well.) It should be less obvious. The light switch for the bathroom was hard to find. Otherwise, the room was spacious and clean. The ramen machine was out of everything but one dish.
Airport shuttle was convenient. The lobby and dining/bar areas were a relaxing place to sit. The shuttle came every 15 minutes.
Stayed in February 2024
Reviewed: March 3, 2024
Mark
United States of AmericaThe Aloft is ideal for a pre flight stay. Convenient and close to SFO. The shuttle was on time and also convenient.
Stayed in February 2024
Reviewed: February 27, 2024
Mai
United States of AmericaAlthough the location was nice, it was quite confusing for Lyft drivers to find it because it's next to another hotel. There are no restaurants nearby other than hotel restaurants.
The hotel was close to the airport, and the hotel provided a free shuttle to and from the airport. The room was spacious and comfortable. Love that you can walk across the street to the park and watch planes take off and land.
Stayed in December 2023
Reviewed: February 19, 2024
Emily
United States of AmericaBeing bothered to leave a review.
Good value, location, and coffee.
Stayed in January 2024
Reviewed: February 19, 2024
Ma
United States of AmericaNo free drinking water
Stayed in February 2024
Reviewed: February 12, 2024
Renata
NetherlandsFew good options
Location
Stayed in January 2024
Reviewed: January 31, 2024
Leanne
New ZealandSnack food expensive but it is good to have there as nothing else close by. Breakfast at the Hilton across the carpark was very good and staff helpful.
Great we could keep the room longer which was helpful, when we had a late flight. Charged USD15 per hour which is a good way to do it.
Stayed in January 2024
Reviewed: January 31, 2024
Dianne
United States of AmericaNo room service
Free shuttle Close to airport Reasonable price
Stayed in January 2024
Reviewed: January 27, 2024
Eswar
United States of AmericaNo pocket door between the washbasin area and vestibule. So when the bathroom light is turned on. There is brightlight in the bed room at night
Did not eat breakfast
Stayed in January 2024
Reviewed: January 26, 2024
Yun
TaiwanOnly a bar and a tiny food bar located in the hotel
With free shuttle bus running to airport Clean and spacious room
Stayed in November 2023
Reviewed: January 22, 2024
Miki
United States of AmericaFood was overpriced for what it was, and only two menu items (pizza or nachos) were available at the time we visited - Saturday 8pm.
Shuttle was free. Easy 10 minutes to SFO. Clean and comfortable rooms
Stayed in January 2024
Reviewed: January 17, 2024
Peter
New Zealandall good
Stayed in January 2024
Reviewed: January 16, 2024
Robert
AustraliaThe wake up call we had requested didn’t occur. Staff confirmed when we followed up that it was on the system. Could have been disastrous if we didn’t have a back up. In our last two stays though we have found both times that there has been a sub set of guests that have taken over the pool area and made it unpleasant for others to enjoy.
Close to airport. Great activities to keep busy whilst in transit. Third stay here
Stayed in December 2023
Reviewed: January 15, 2024
Heather
AustraliaNothing
Shuttle to airport available all hours - no need for taxi or Uber if you have an early or late flight which makes it very cost effective. Rooms are spacious and quiet with powerful showers and choice of teas and coffee. Funky lobby/living space with games.
Stayed in January 2024
Reviewed: January 12, 2024
Keith
AustraliaLack of in-house restaurant
Stayed in December 2023
Reviewed: January 10, 2024
Akmaral
United States of AmericaLike this modern style hotel fee shuttle easy to get here
Stayed in December 2023
Reviewed: January 9, 2024
Agugini
ItalyThe hotel suited my needs in terms of offering me some rest after an intercontinental flight. The location and the room overall were perfect for the purpose of my stay. Also the breakfast offered was good.
Stayed in January 2024
Reviewed: January 9, 2024
Minh
United States of AmericaMy view was directly onto the parking lot and the only window curtains they have cover the entire window so you can't really see outside. After 24 hours of traveling, it's not the best view.
The hotel was very close to the airport, they provide a free shuttle from and to every 15 mins which is very convenient. The room was decent sized, especially if you are traveling on your own. They have some limited food options and convenient stores in the lobby. Lobby was bright and comfy. The gym is clean and has good equipments, a plus for me.
Stayed in January 2024
Reviewed: January 6, 2024
Chiho
United States of AmericaAirport shuttle was late. Supposed to come Every 15 min and I was waiting for 8:15 am but came over 8:25am.
Stayed in January 2024
Reviewed: January 4, 2024
Pam
AustraliaVery close to Airport and provided free shuttle.
Stayed in December 2023
Reviewed: December 31, 2023
Karen
United States of AmericaThe pool was closed. Short staffed, I think. Sign said we could go to the Westin, but that was too far for me in swimwear and a robe. The food prices were insane!!! Planes were very loud, which I should have expected.
Nice design. Echo-y; could hear all from toilet area while in the bedroom.
Stayed in December 2023
Reviewed: December 27, 2023
Leah
United States of AmericaNo night light in the bathroom.
Rate Aloft is very close to SFO airport and offers shuttle service to and from the airport. The staff are friendly and helpful. The location has a very young adult, modern vibe throughout. It is clean and sleek and appears well maintained. Bed was comfortable and room was quiet Bathroom facilities very pretty.
Stayed in October 2023
Reviewed: December 27, 2023
Laurel
United States of AmericaThe beds were fine but not the same quality as other Westin's but I'll take the bathroom any day over a plush bed.
Awesome modern bathroom. There was a door to separate the toilet and shower to allow privacy if you have a traveling companion. And the shower was a walk in. Also, we were on the freeway side and it seemed much quieter than other hotels I have stayed at in that area. Also there is a walking trail along the bay. And you can eat at the Westin restaurant next door which is very good. And the staff were very friendly.
Stayed in November 2023
Bantry, Ireland
Osceola, USA
Rancho Mirage, USA
Chudolazy, Czech Republic
Charleston, USA
Ban Hai, Laos
Saltusio, Italy
Çeşme, Turkey
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content