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  5. Reviews of The Old No. 77 Hotel & Chandlery

Reviews of The Old No. 77 Hotel & Chandlery This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

535 Tchoupitoulas Street, Downtown New Orleans, New Orleans, LA 70130, United States of America

#120 of 168 hotels in New Orleans

Guests' Choice

Review Score

Based on 1048 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    9.1

  • Facilities

    8.0

  • Staff

    8.4

  • Value for money

    7.7

  • Free WiFi

    7.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 21, 2024

    9.0
    A real vibe, the real thing
    • Leisure trip
    • Couple
    • Premium King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    If we'd just had the one soft chair in any other spot it could have ruined the couple vibe. But since we were around the corner from the FABULOUS lobby (where all felt welcome), i could settle in while the spouse stayed in room.

    Incredibly stylish. The Old.No. 77 has curated a particular niche very well. NOLA is a place you want to belong to and the 77 lets you feel in on the cool. The front staff were very welcoming, recommended restaurants, and calling us a taxi! The artsy doesn't end at the door. It's in the painted pipes and the little touches. Wander the halls and see! We were very impressed with the conditions in both room and restaurant. Not a speck of dust, even on exposed pipes. Bathroom was immaculate and adorable. Great shower and doors. The bed was lovely and windows huge. The crowds were right there but the heavy soft curtains blocked all street light and muffled noise. The added metal tray with custom-picked bar items, snacks, and cute romance pack was inspired, and the prices fair. The Old 77 lives up to all hype. There are hotels all over the city, and you can't go wrong on location in this city, but the Old No 77 really is special. We'll be back. Compete Lupin is a gem! The staff described each dish lovingly, and recommended food and paired wines just right. The fried chicken and creamy grits put a spell on my Southern husband.

    Stayed in April 2024

  • Reviewed: April 5, 2024

    9.0
    Great stay in a fantastic city in a great location
    • Leisure trip
    • Couple
    • Premium Room with Queen Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Very cool hotel, great decor, comfy bedroom and nice bathroom. Perfect location in a quiet part of town.

    Stayed in April 2024

  • Reviewed: April 1, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was unique and laid back yet efficient and comfortable

    Stayed in March 2024

  • Reviewed: March 31, 2024

    7.0
    Great location, rooms, and value!
    • Leisure trip
    • Couple
    • Premium King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Our main room light turned on automatically in the middle of the night, very strange

    Great location and interesting architecture

    Stayed in March 2024

  • Reviewed: March 11, 2024

    8.0
    Excellent spot for Mardi Gras!!
    • Leisure trip
    • Travelers with friends
    • Premium King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No coffee maker or mini fridge

    Great location, comfortable, clean.

    Stayed in February 2024

  • Reviewed: February 19, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Premium Room with Two Beds
    • Stayed 5 nights
    • Submitted from a mobile device

    The hotel is haunted!

    The staff was absolutely fantastic! Specifically the night shift staff!

    Stayed in February 2024

  • Reviewed: February 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Premium King Room
    • Stayed 7 nights
    • Submitted from a mobile device

    My room didn't get cleaned once. We put the do not disturbed sign the first day only! We got our own clean towels,kleenex,and toilet paper. And took out our own garbage. Not 1 clean sheet!! Or made bed.

    I loved most of the people. Beautiful building.

    Stayed in February 2024

  • Reviewed: February 15, 2024

    9.0
    Good central location, rustic property but in good shape
    • Leisure trip
    • Couple
    • Premium King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Elevators are very slow, make up room every other day so if you sleep in on the wrong day-too bad

    Great location, self parking for $33 a night, friendly staff, nice ice machines

    Stayed in February 2024

  • Reviewed: February 6, 2024

    7.0
    A bit more shabby then chic
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Dust and dirt coming under an adjoining door, cracked sink. Window had view of a shaft with brick walls

    Very good restaurant! Centre to parades

    Stayed in February 2024

  • Reviewed: January 31, 2024

    9.0
    We'll be back!
    • Leisure trip
    • Group
    • Premium Room with Two Beds
    • Stayed 3 nights

    The room was very good size and comfortable. Enjoyed the ambiance, the artwork, the vibe, and the neighborhood. Just a cool location and place to stay. Friendly staff and a great coffee bar downstairs in the morning.

    Stayed in January 2024

  • Reviewed: January 28, 2024

    9.0
    We had a great time in this Hotel. The staff was very nice and polite
    • Leisure trip
    • Couple
    • Premium King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Poor sound insulation

    Nice and clean

    Stayed in January 2024

  • Reviewed: January 22, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bed wasn't the most comfortable

    We loved the different look and theme to the place. It wasn't your normal hotel room look! The room was HUGE!

    Stayed in December 2023

  • Reviewed: January 14, 2024

    9.0
    Good Hotel for the price, perfect for a couples trip.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I think the staff could be a little bit more helpful. The hotel is split so it can be confusing to find your room if not shown which elevator you need to take. If you get nervous on elevators, the one on the east side of the hotel will be rough ride for you.

    This property gives you that old school feeling, with modern amenities. I also loved how you’re not on Bourbon or Canal Street but also a stone throw away from walking distance from the famous streets, and also easy Uber or Lyft to anything downtown New Orleans.

    Stayed in January 2024

  • Reviewed: January 12, 2024

    9.0
    Fantastic service.
    • Business trip
    • Solo traveler
    • Deluxe Queen Room
    • Stayed 7 nights
    • Submitted from a mobile device

    The location, the restaurant and the coffee! Also good gym.

    Amazing staff. Super helpful, allowed me to change room to a room without window to a more airy one.

    Stayed in December 2023

  • Reviewed: January 11, 2024

    8.0
    Good stay
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 8 nights
    • Submitted from a mobile device

    The sound proof is weak. I can often hear from something next door.

    Room is big. Location is good too.

    Stayed in December 2023

  • Reviewed: January 2, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Premium Room with Two Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    They had a terrible transition with the turnover of the rooms. It was the big weekend.

    Stayed in January 2024

  • Reviewed: December 31, 2023

    9.0
    A fun 48 hours in NOLA.
    • Leisure trip
    • Family with young children
    • Premium Room with Two Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Looking a bit worn in some places ( hallways, carpets, elevator malfunctioning).

    Good location, friendly staff, excellent restaurant on site, comfortable beds.

    Stayed in December 2023

  • Reviewed: December 12, 2023

    7.0
    Great location! Affordable.
    • Business trip
    • Group
    • Double Room
    • Stayed 4 nights

    No microwave, mini fridge was broken and i kept asking to have it fixed but it was over two days before it was fixed and i had to throw food away because of it.

    Great location, walkable to everything in the French Quarter.

    Stayed in December 2023

  • Reviewed: December 6, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Premium King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    No coffee maker in rooms. Restaurant/Bar hours are fairly limited.

    Really nice place overall

    Stayed in December 2023

  • Reviewed: November 30, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds
    • Stayed 3 nights

    I booked a deluxe double room listed on booking. I got a room way smaller, with just one small window looking on the firewall. From the booking.com site, looking at the pictures it seemed that it was rather an interior queen room or the double room. The hotel did not take responsibility for what is sold on booking.com (?!?!) because it is a third party (I believe they agreed to work with that third party), the manager had a day off so I was supposed to wait until the next day. They said the hotel is full and they are unable to change my room. Eventually after 2.5 hours, which I didn't mean to spend on this on my holiday, I did get the room I booked. There was no apology or a glass of wine on the house.

    Stayed in November 2023

  • Reviewed: November 25, 2023

    7.0
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: November 4, 2023

    8.0
    Beautiful location
    • Leisure trip
    • Travelers with friends
    • Premium Room with Two Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    The lifts took a long time as befits an old building.

    The room was huge, and beautifully appointed. This is a gorgeous boutique hotel with a thriving restaurant downstairs. The bathroom was good, and the location was excellent.

    Stayed in November 2023

  • Reviewed: October 31, 2023

    7.0
    Overall good hotel
    • Leisure trip
    • Couple
    • Premium King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Came back from a day out to find our room door unlocked and propped open for anyone walking by to see. Informed reception who seem more interested in their phone. As the room wasn’t clean in the 3 nights we stayed I have no idea why it was necessary for anyone to enter the room. 3 nights is a long time to not empty trash cans, provide clean towels or replenish the toiletries. No coffee facilities in room Coffee bar doesn’t open until 7:30am, not good for early risers

    Beautiful dog friendly hotel and great location. Parking not onsite but secure and only a block away

    Stayed in October 2023

  • Reviewed: October 22, 2023

    8.0
    Generally good
    • Business trip
    • Group
    • Deluxe Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Wifi of poor quality / little window in room

    Should be also earlier available

    Stayed in October 2023

Showing 1 - 25

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