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535 Tchoupitoulas Street, New Orleans Central Business District, New Orleans, LA 70130, United States of America
March 10, 2015
눉Seemed like the odds were stacked against us - if you are a high maintenance traveler (we are not) - do not stay here until they figure things out. - they didnt realize we were staying there so a couple times they gave our room to other people. we were relaxing in the bed and a poor guy unlocks the door with his room key and walks right in..we said "um hello?" and he promptly left saying "sorry they gave me this room" - then after that our room keys didn't work. This happened a second time but we weren't around when someone tried to "check in" to our room. - the shower design - while very beautiful and forward - doesn't function well. Water went everywhere. most of our towels were used to soak up water that poured onto the bathroom floor and into the hallway - because they didn't have record of us staying there, our room was never picked up. - my husband reported that his reading lamp on this side of the bed wasn't working so naturally a guy came banging at 11:15 pm to fix it (we were already in bed sleeping) - continental breakfast was sub-par - the $9.95 value added per day cost seems like a rip off (shouldn't costs for continental breakfast, cleaning staff, wifi be a part of the nightly rate?) Again, we are easy travelers - we could have easily put up a big fuss over this but there are way worse things. Just beware and I really hope they get it together soon because it's a great location with lots of potential.
눇great location - lovely design and room interiors
March 10, 2015
눉One of the rooms booked was given to another party - who moved right in with all of the stuff laid out in the room. difficult to navigate through very narrow hallways and rooms were noisy. The old hardwood floors could have used a good vacuuming - closets small.
눇I loved the staff, you were treated like one of the family. After the mix up they did comp a night for the inconvenience. Loved the overhead showers
March 10, 2015
눉I was overcharged for services that I did not use, like parking. There was a weird smell in the building/hallway due to construction.
눇The room decor was great. Modern feel. The beds were small, but comfortable. The location of the hotel was also great.
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