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3411 Broad Street, Lake Charles, LA 70615, United States of America
January 28, 2015
눉The room we reserved had been given away. There was no apology or explanation offered. We were refused a military discount even the hotel typically provides one. We were told we should have requested the discount online (I didn't see the option) or made the reservation over the phone. The room we were given wasn't clean (dust and dirt on the furniture and sink area), the seal on the door was broken, in addition to the lock on the door (felt unsafe) so we slept with the desk in front of the door. There was pubic hair in the tub and there seemed to be a ration on toilet paper.
눇It's close to the highway.
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