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1244 Canterbury Road, Shakopee, MN 55379, United States of America
July 29, 2015
July 28, 2015
눉no garbage can in bathroom, broken light bulb or thin glass on floor
눇great staff. close to where we were going (warp tour at Canterbury park)
July 28, 2015
눉The hotel is badly in need of some maintenance and supplies. The door to one of our rooms was so badly warped that we literally had to push with full body weight to open or shut it. One of the beds looked like it had caved in in the middle and it felt like it to. My husband and I kept falling to the middle all night. The staff were friendly but were seriously lacking in supplies. Each room had two towels and when we asked for more they said we could only have three more. There were four people in each room so not enough towels to go around. There were no blankets on our beds. Just a flat sheet and the cover. When we asked for extra blankets we were brought one for 8 people. The pool never had towels. They did try to keep those stocked but there were too many people at the pool ( and people took stacks of 6-7 which I suspect was because they had few towels in their room) There was also no conditioner to go with the mini shampoo and while I never expect to have those, they are handy when you forget your own.
눇The staff were very friendly and helpful when they could be. At one point we got locked out of our room (we had a poolside room with separate door) and they were very quick to help us. The breakfast was good and there was plenty of food for everyone.
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