Choose your preferred language. We speak English (US) and 42 other languages.
913 Duval Street( Check-in Only), Key West, FL 33040, United States of America
November 6, 2015
눉Everything about this place was horrible, minus location! The entrance stairwell up to our room was filthy! It didn't look like it had been vacuumed or cleaned, ever. Once inside our room, we were horrified. The carpet was disgusting (neither clean nor vacuumed), the bathroom had several used shampoo/conditioner bottles 1/2 empty, the bathmat which was once white was brown and had hair in it, the towels were like sandpaper, the toilet paper roll holder was broken off, there was no regular coffee for the coffee maker, no dish-soap re- filled, 1 sheet of paper towel left. Luckily we were there when the "cleaning staff" (and I use that term loosely) arrived, and we had to ask for every single item. This was met with a lack of understanding since she spoke almost no English. She never vacuumed either (the entire time there). I don't believe they vacuum at all. Stains all over carpet, filthy, dusty old junk. One of the a/c remotes didn't work and it was to high to reach to turn on manually, another garbage fan they had barley worked. If you looked at baseboards, crevices, corners etc, it makes you want to shudder. Nothing has been wiped down or cleaned for a very long time. There were newspapers and magazines that sat outside the entire time, no one picks it up. And from afar, I saw a film over the hot tub, no need to get any closer.... When we dropped off our keys (you pick up and drop at another location), we told the desk staff of all of these issues. She acted like this was something she'd never heard before, and told us it was under new management. After reading all of these consistent/horrible reviews, this is not new news, and if it's new ownership, you'd think they would read these reviews, or better yet, go look at the place and see, not just collect the $$$$.There is no way we were the first people to bring these issues too staff attention, this place is disgusting. I would never stay there again!
눇The location was good.
November 6, 2015
눇Nice and clean room, parking next to the house.
November 3, 2015
눉Some light fixtures in the bathroom needed to be replaced.
눇The cottage was big and clean. Had its own entrance. Nice kitchenette good size bathroom. Grounds were clean with a nice hot tub and patio area.
You can get these deals for free by subscribing to our newsletters. You can even choose your favorite destinations to receive personalized deals.
Get started now by entering your email address. We'll instantly send you a link to our Deal Finder!