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1696 Ala Moana Boulevard, Waikiki, Honolulu, HI 96816, USA
23 April 2016
눉Lift didn't work- the walk from 29th floor. When lift did work it took the min of 10 min-20 min for it to arrive! ONE LIFT has been broken for months we were told by a patron that lives there, Phone didn't work! NO cleaners until we left on the day! Had no linen changed. Smoking was allowed in private rooms and if a fire was to take hold no one could get out of the 40-floor complex as the stairs were very tiny! Booked from Booking.com and we asked for a room either 1st or 2nd floor at the most!! WE get the 29th floor as there is no 1st & 2nd floor. Booking .com needs to update their hotels or at least know what they are advertising before they put them on internet. OR inform the persons booking that there is NO rooms to fit that catergory! EG no 1st floor, etc.
눇The bed was comfortable
22 April 2016
눉Only one lift working for this big apartment tower and this had to be shared with the housekeeping trolleys and staff. Long waits for a lift - sometimes 25 minutes! The second lift has twisted cables and doesn't look like it's going to be repaired any time soon.
눇Helpful staff and a free cocktail. Good views.
20 April 2016
눉The elevator was a little slow but it really does not matter because once you open the door you forget about that.
눇I really enjoyed the view from the level I was at the overall quality of the room was beautiful. Thank you for a place to be warm and fuzzy with the one I love. God bless you all.
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