8400 Airport Boulevard, Juneau, AK 99801, United States
#4 of 17 hotels in Juneau
Guests' ChoiceBased on 75 hotel reviews
8.3Cleanliness
9.3
Comfort
9.1
Location
8.7
Facilities
8.6
Staff
8.8
Value for money
8.2
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 27 July 2023
Gianpaolo
ItalyIt is far from downtown... I guess it is convenient just for the airport. Not many places to eat in walking distance anyway, but this is not hotel's fault.
Staff was excellent and supportive to give us a place to work on the checkout date! Rooms were spacious and clean!
Stayed in June 2023
Reviewed: 8 July 2023
Edward
United StatesConvenient to the airport.
Stayed in July 2023
Reviewed: 15 June 2023
Robert
United StatesSome kind of contention breakfast should be offered.
No breakfast offered
Stayed in June 2023
Reviewed: 14 June 2023
Cheryl
United StatesThe comfort.
Stayed in June 2023
Reviewed: 17 September 2022
Raymond
United Stateslocated on a side street
walking distance to airport
Stayed in September 2022
Reviewed: 16 September 2022
Richard
United StatesWhile the location we thought was ideal—- near airport— not having a shuttle service to airport was our major disappointment and we had to arrange limo service that cost more than hotel stay just to make it to our last few miles. It would be better to have stayed downtown Juneau
Stayed in August 2022
Reviewed: 6 September 2022
Doug
United StatesStaff wanted to charge us again at a higher amount even though I paid in advance. Took a while to get that sorted out.
Close proximity to airport
Stayed in September 2022
Reviewed: 5 August 2022
Brian
United StatesNo airport shuttle, no staff after 11 pm, sofa bed was super uncomfortable
Close to the airport
Stayed in July 2022
Reviewed: 31 July 2022
Mike
United Statesno shuttle, no food options, expensive for what is at the hotel.
kitchen option was good.
Stayed in July 2022
Reviewed: 9 July 2022
Joshua
AustraliaLocation is in the back streets nearby the airport. Better suited to people travelling with a car. Taxis don’t like such a short fare to the airport (less than 1km) and our taxi didn’t come. And it’s a $US25 cab ride each way into town, which adds up. But the hotel itself is fine and fairly priced.
Clean rooms and relatively modern compared to nearby hotels. Helpful and friendly staff.
Stayed in July 2022
Reviewed: 25 June 2022
Christine
United StatesBed hard
Clean nice place
Stayed in June 2022
Reviewed: 22 May 2022
Jeffrey
United Statesmildly expensive for our budget. we didnt get the alaska resident discount because we booked online and there was no mention of the alaska state resident on the website.
the staff was polite, the security guard gave me 2 cups of coffee before the 7 am opening, the coffee was good and always filled, the property was very clean.
Stayed in May 2022
Reviewed: 16 November 2021
Paul
United StatesI had difficulty extending my stay y a day when my ferry out of Juneau was delayed. It took 3 times for them to get it right
Nice room with kitchenette. Convenient location.
Stayed in October 2021
Reviewed: 5 October 2021
Cat
United Statesclean friendly, close to airport
Stayed in August 2021
Reviewed: 1 September 2021
David
United StatesThe Wi-Fi connected fine, but there was no internet. While this may have been an issue with the ISP, it should not last multiple days.
Everything except internet.
Stayed in August 2021
Reviewed: 2 August 2021
Linda
United StatesOnly negative, I had asked the front desk to arrange for me to leave for the airpI needed to call for a taxi. The Security guard in the morning had to provide me a phone number. If I had not come down earlier, I could have been delayed catching my flight as there was a wait going through the TSA checkpoint.
The room was very nice
Stayed in July 2021
Reviewed: 11 July 2021
Cynthia
United StatesThe coffee available in the room.
The coffee available in the lobby was fantastic. It sure beat the coffee available in the room. Both my daughter and granddaughter have celiac and the full kitchen was a bonus.
Stayed in July 2021
Reviewed: 6 July 2021
David
United StatesLocation could have better. It was clean and comfortable.
Stayed in July 2021
Reviewed: 4 June 2021
Amanda
United StatesHad to book for 4 so used pull out bed - VERY uncomfortable. Would have been nice to have a shuttle / most of the other nearby hotels did so we might try one of them next time.
Everything was clean and new - great proximity to airport
Stayed in June 2021
Reviewed: 15 April 2024
Greg
United StatesN/A
Location is near the airport. The room was very clean and well equipped with kitchen supplies. Communication pre-visit was very good, explaining their check-in and check-out times, which matter a lot in my flight schedule; early morning and very late-night. Security is good here also. Spacious room, comfortable bed.
Stayed in April 2024
Reviewed: 17 February 2024
James
United StatesThey could use a shuttle o the airport
Very clean and well set up
Stayed in January 2024
Reviewed: 17 August 2023
Karilyn
United StatesEverything was great, zero issues.
Clean. Condition of room was great. Staff was friendly.
Stayed in July 2023
Reviewed: 29 July 2023
Marvin
United StatesDidn't have breakfast at the hotel. Great location.
Stayed in July 2023
Reviewed: 20 April 2023
Bethany
United StatesI had a dakine tumbler , nixion watch and medication stolen . House keeping had a problem. With cleaning my room on request
The beds and the space . Friendly helpful staff
Stayed in April 2023
Showing 1 – 25
Hopewell, USA
Damas, Costa Rica
Villanueva de Córdoba, Spain
Agropoli, Italy
Ito, Japan
Chamonix-Mont-Blanc, France
Aplaku, Ghana
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content