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575 Old Holcomb Bridge Road, Roswell, GA 30076, United States of America
August 15, 2016
August 9, 2016
눉When we first got in our room, not long after us getting there the housekeeper used her key and let herself in our hotel room. She didnt knock or say housekeeping. We could of been dressing or something of that nature. We left our room for 2 hours. When we came back and tried to unlock our hotel door with the key card, neither worked. So I had to go back to the front desk so they could rekey our cards so we could get in our hotel room. Then by 430A the fire alarm went off so we had to go and stand outside the building for about 30 mins. We was told there was smoke coming from the second floor. So about 11a we left our room to go say goodbye to my neice's in there room. One of my neice had a birthday pool party there at the hotel. So after we left their room we went downstairs to wait on a cart so we could transport our luggage. When my mother returned up to the 3rd floor with the cart, our hotel room was cracked open and the housekeepers cart was there but she wasn't. It wasn't even checkout time until 12p but the housekeeper had our door open where our luggage and things were. Anybody could of went in our room and took our things. Just total disregard for the guest in the hotel. Well we spoke to Michael Davidson about his housekeeping crew. I sure hope they are retrained about there job or let go.
눇It was clean and the manager was nice
August 9, 2016
눉They threw me out when I was very ill. Did not change sheets from day to dat. Makes me wonder if from guest to guest! Trash in breakfast area was overflowing. "Standard Room"" didn't even have hotel brochure. One lamp had burned out bulb. Vanity sink plumbed backwards.
눇Helpful at checkin. Good waffles. Location convenient. Room clean.
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