Bathrooms were old. Needed tubs refinished. Noisy guests next door.

Breakfast was good parking was an issue1st day because of a conference going on there. No carts available to load / unload your luggage either day .

Stayed in July 2023

No microwave in room ,

had a balcony , and peaceful

Stayed in August 2023

the night lady is terrible. the problem was resolved by my mom who told morning staff. the night lady was so mean to us when we called about a noise complaint. she talked so ugly to us. other than that all other staff was nice.

Stayed in May 2023

Beds weren't that comfortable unfortunately.

Clean, nice facility, good location. Staff was great..room temperature was great too

Stayed in April 2023

parking

location was great for us.... property met all our needs

Stayed in April 2023

There were no working outlets for my phone to charge or my laptop. There were multiple extension cords running throughout the room. For the price of the room, I expected a fully functional room

The staff was amazing and the room was clean.

Stayed in April 2023

the furnishings are already a bit worn, the pictures from the net do not quite reflect the reality

The location is satisfactory. It takes "only" 10 minutes to get downtown by cab. So far, so good. The area as such is not very interesting. There are highways, that's about it. You can walk to a very good taco restaurant (Vivo), but other than that there is not much there. The rooms are ok, but don't amaze with very tasteful decor. It is functional. The beds are good, the wifi works great

Stayed in March 2023

the closeness to everything

Stayed in December 2022

everything was ok.

it was comfortable

Stayed in November 2022

The plugs in the room wouldn't hold a charger hub. Too loose.

They were helpful with my heavy luggage and courteous.

Stayed in November 2022

I did not like the fact that as much as the room cost that I had to pay additional for breakfast. This should be included

Stayed in July 2022

Clean, quiet and large room. TV was unreliable but I rarely watch it anyway. Reception and restaurant staff very polite and helpful but ovbiously overworked; clear strategy by IHG to employ as few human agents as possible. For example room not cleaned during a multi-night stay unless you request it, process designed to minimise cost for the hotel operator. Would I stay again? For the location and staff yes, for everything else, probably not.

Stayed in June 2022

NIt seemed old and not the cleanest. It was dirty in the parking lot areas with homeless people around. The ice machine on our floor was broken and there wasn't a stopper in the bathtub. The air conditioner didn't cool enough throughout the night

It was close to the venue we were attending

Stayed in April 2022

Breakfast was very good but the plastic utensils were really sad. And of very bad quality to boot!

Breakfast was very good but the plastic utensils were really sad. And of very bad quality to boot!

Stayed in May 2022

n/a

n/a

Stayed in March 2022

Tv didn’t have Netflix

It was quiet & calm, it wasn’t too rowdy.

Stayed in February 2022

heater worked so great, I usually have bad luck with that.

Stayed in November 2021

Hotel prices in Austin are sky rocketing, we stayed on hotels closer to downtown and paid similar prices a couple of years ago, now it feels like prices doubled after the pandemic.

Like the location that is a straight shot from 6th and Rainey street so its easy to Uber back and forth for night parties and etc, prices for Uber and Lyft varied between 15-25 each way.

Stayed in November 2021

Staff thats all i have to say

Location was decent balcony is always a plus

Stayed in August 2021

The hours for breakfast and the bar were a little off. Would’ve been nice to get a schedule for the weekend but nothing that would keep me from staying again.

Great location. Close to 6th but not in all the craziness of it.

Stayed in October 2021

WE had an encounter with a few roaches when we first checked in. The staff took care of us and moved us to another room and gave us some complimentary breakfast passes. We've stayed here many times and this is the first time this has happened. We understand that things like this happen.

The breakfast was good considering the pandemic time.

Stayed in September 2021

The location, which wasn’t convenient. A lot of homeless people in the area.

Only property available for the weekend

Stayed in September 2021

TV had barely any channels, maybe 5 in total? Overall hotel was nice for our 1 Night stay.

CLEANLINESS, Decent room size, follows CDC COVID guidelines.

Stayed in July 2021

Large homeless population about quarter mile off. Outlets had loose connections and did not always work. The ac unit did not seem capable of keeping the room cool. The queen beds we were given seemed to be more like full size beds.

The pool was a good size and was clean. Staff was friendly when we needed to talk with them. The breakfast had minimal offerings but was good.

Stayed in June 2021