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700 Ocean Drive, South Beach, Miami Beach, FL 33139, United States of America
August 14, 2016
눉Besides the house keeping department, the entire staff was mean and racist. I wroke up about 1 am went downstairs to heat up my food that was in the fridge because it was raining and I was hungry and didn't want to have to go buy food outside. The guy that was at the front desk told me that he couldn't help me because they had no microwave available. I paid $180 per night for a room and couldn't get my food to be heated. I walked in the rain right next to the Avalon north side and asked the gentleman that was there since I wasn't staying there, would it be possible to heat up my food. It took the food with a smile on his face and responded, it's a pleasure to help you sir,went to the kitchen and came back 4 minutes later and brought me fork and napkins and asked me if there's anything else he could help me with. This is the perfect definition of unmatched guests services!!! And He also offered me some water. How do you not have a microwave available for a guess who's paying $180 per night? Avalon hotel on south beach is horrible and I will never stay there ever again.
눇Just the location and the breakfast
August 11, 2016
눉The view,sitting on top of the toilet paper holder while using the toilet.broken bathroom door.
August 14, 2016
눉Sounded like renovation noise from floors directly above us from 6am and people talking loudly in the walkways outside the room doors early in the mornings.
눇Great location and restraunt at the hotel.
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