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4403 Highway 17 South, Myrtle Beach, SC 29582, United States of America
October 14, 2015
눉There are more cons than pros here. Sheets were dirty with stains. The tv's were tiny and weren't even flat screens! They were blurry too! The king size bed that we slept in was two twin beds put together. How uncomfortable it was with a huge bump in the middle! The dishes were filthy and placemats still had food on them. I found myself cleaning as we have a toddler (like I need to clean enough as it is!). The place needed some serious updating and TLC. And although the staff was nice, they did not call us like they said they would to let us know the room was ready. I even gave the front desk our number and told her we have a toddler. I requested a room with easy access and she was about to give me a 2nd floor. She then gave us a first floor once I asked again. We will never go back and stayed at Cypress 614.
눇Location and view of golf course was nice.
October 4, 2015
눉Originally I booked a 4 bedroom villa. Once we arrived I found out the resort gave away my room and the family and I were forced to stay in different rooms. The staff was not helpful at all. Very rude and unconcerned. After coming from dinner the villa treated us to for giving away our room we came back to find out all the room keys were deactivated. There were no emergency numbers on the website and we had to haunt down security for the number to maintence to have the room unlocked. My family and I were locked out the villa for 45 minutes with a 3 month old child. I would not recommend this place at all. I was very dissatisfied with the upkeep of the villa and customer service. Please save your money and spend it somewhere that cherish customers. Also, after my horrible stay I called and left a message to make a complaint with the General Manager Jennette and I never received a call back. It took the resort almost 3 weeks to remove the $100 hold from my credit card. I had to conference the resort and my credit card company to have the hold remove because lack of accountability on the resort. Stay away from this place!!!!!!
눇It's hard to pull anything positive out of the stay at the resort.
October 7, 2015
눉We were unable to travel due to a nature disaster. They didn't care about the dangerous conditions. All they cared about was getting paid
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