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4919 Coliseum Way, Oakland, CA 94601, United States of America
July 22, 2016
July 21, 2016
눉The woman at front desk was rude. I requested an early check in and that wasn't permitted and you had to pay for ice. The location is very scary. Too many homeless people around.
July 19, 2016
눉Housekeepers didn't understand English and so it took a very long time for me to get them to know that I didn't need my room cleaned, only need towels and toilet paper. Customer service with the hotel as well could have been a lot better.
눇The younger gentleman in the front desk was the only person that was willing to listen and his customer service was the only one that was acceptable. I appreciated how he worked with me and was never rude.
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