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629 North West Frontage Road, Augusta, GA 30907, United States of America
August 14, 2016
눉The room I was assigned was not clean. There were used towels on the bathroom counter and the toilet was not flushed. I had to go back to the front desk and request another room. Some of the staff did not seem apologetic at all. Also, a lot of the property looked outdated and worn (elevator, carpet, wallpaper in hallways)
눇location was convenient, right off of the highway
August 13, 2016
August 14, 2016
눉Waited over an hour to get the TV to work....one of two elevators in use for residents and housekeeping staff. Need additional handicap parking near entrance. I wouldn't recommend any attempts for an early check-in. The desk person said they don't offer that option. Check-in at least for me was 10-15 before 3 o'clock. BILLBOARD said to have renovated rooms. I only saw the first floor appeared completed. Observed a trash can catching water from a collapsed ceiling tile. My reserved room was on the 5th floor. Only 1 of 2 elevators were operational...the hallway had no cool ventilation and was very hot. Carpets need some serious shampoo cleaning.
눇Comfortable room with the exception of having one wash cloth one hand towel and 2 bath towels noted in the bathroom on my arrival. The continental breakfast was a winner. Good selection even though the sausage was a little greasy and oranges were dried out. If the room rate had been more than the discount price...I would ask booking.com for a refund.
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