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619 Riverside Avenue, Santa Cruz, CA 95060, United States of America
August 15, 2016
눉The entire place is run down; no chairs or hangers in the room; items that are broken or were installed incorrectly; parking is horrendous. The staff was "suspect"... wouldn't let me use a credit card, but made me pay cash for "incidentals", then required a credit card number. Oversold parking spaces, so you were literally blocked in for hours.
August 13, 2016
눉To start off we were put in an unrenovated bedroom. As I and my girlfriend walked around we realized we had the only bedroom with old dressers, poor interior, and also no flat screen television as the other rooms did. The first night we did not make much of it but the second night is when we came to sense about the situation. I asked them for a room change as I could see the two rooms on each side of me were the same and had nobody staying in them the two nights. They would not give me a room change until the next day at 11:00AM. So we had to spend 2 of our 3 nights in an unrenovated room. The next day when they were supposed to give me the room at 11:00AM I did not recieve the room change until 1:30PM. Finally satisfied we spent the next night in the room. The next day was check out day. We were told checkout is at 11:00AM multiple times. I was woken up by a maid who at 9:00AM decided to bang repeatedly on my door while I also had the do not disturb sign of which she ignored. I returned to sleep until 10:00AM then got up to start loading the car. While loading the car I was harassed multiple times by her asking if we were leaving. This was before checkout.
August 14, 2016
눇Cheap and good location..
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