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250 West 77th Street, Upper West Side, New York City, NY 10024, United States of America
January 15, 2016
눉The room size, and it was very cold but there was a whistling draft coming through the window.
눇Loved the feel of the hotel, loved the location, and friendly staff. We were in room 822 and although was clean, we found it a little small, and there was a huge draft that came through the window. However we would stay there again, just in a different room. Loved the complimentary breakfast.
January 12, 2016
눉Extremely noisy radiator & the room was so warm we had to put the AC on. I videoed it & played it for the manager. He fixed the problem but did not offer any compensation for my sleepless night.
눇Great location for my purpose. Clean.
January 12, 2016
눉Lighting in rooms was poor. No bedside table lamp in my room so couldn't read in bed. No chairs in rooms except 1 desk chair in one room (we had 2 room suite because we had grandchild with us) . No desk lamp so could not read at desk. Bathroom very small - no where to put sundries. Grab bar in shower would be helpful to elderly. The bathroom designer must not have to use it!
눇Checked out on a cold blustery Monday a.m. No cabs in front of hotel, no doorman in sight. Front desk clerk (male) came out (no overcoat) and ran the short distance to Broadway and hailed a cab for us. Took several minutes. Above and beyond service! Room was clean!
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