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1 Rainin Road, Woburn, MA 01801, United States of America
May 27, 2015
눉Booked for four in the room but was only two sets of towels when we arrived but after our second day we were left with two hand towels only.Had to call desk for more and they sent the person that was dishing out breakfast.
눇Location out of the city was great and was easy to get to.
May 26, 2015
눉Sadly, the Irish pub attached to the restaurant was a total disappointment. The food was mediocre (at best) and the service was the pits!! We were there one afternoon for a bite to eat and some drinks- the place was dead- we practically had to get our own food and drinks. Begged for a menu. The waitress walked past us numerous times without checking in. Finally, we were waiting for the tab...waiting, waiting, waiting...one of us had to get up, go over to the bar and ask for the tab. Terrible service. Obviously a hang out for young people...who probably rarely stay at the hotel. Several of us live in the area- we will make sure to steer anyone to the places across the street. And, just for the record, we were there the night before and were ignored by managers too (in green shirts). Waxy's is a bomb. And not in a good way.
눇The hotel service was tops. The front desk personnel were fantastic and went the extra mile each time they were called upon to do so. We were a group of 8 adults (in different rooms, of course) who had come in from all over the country and overseas. A woman named Terry was absolutely magnificent at the desk. It seemed she'd been there 24/7 but remained polite and cheerful throughout- even when our demands were high. She was awesome!
May 25, 2015
눉Nothing to list
눇I liked the shuttle service, wide variety of breakfast choices, maid service and friendliness of staff. This was one of the best vacation stays I have experienced.
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