1. Street noise 2. Construction noise- there should be some sort of discount or refund for hotel construction 3. Squeaky bed 4. One of the towels had a stain in

Good location, easy check in/out

Stayed in April 2024

The inn looked quite different from the pictures online. I think they are in the process of remodeling to try to make it look like the images posted, but it was a bit misleading.

The staff was excellent! They were very friendly and tried to really make us feel welcome and like valued guests. They left special snacks in the room and allowed us to check in early. The linens and towels were nice and looked brand new.

Stayed in March 2024

Parking was horrible especially if you have a truck or SUV. Also parking is limited and very tight parking spots.

Close to location I was visiting. Room was nice and quiet.

Stayed in January 2024

Needs work, but it is going to be great when it’s done.

It was cute, a little small, but it worked out well. The construction taking place below us was loud & annoying as we had no idea it was happening. Would have been nice if we were made aware of this happening on the property.

Stayed in January 2024

Very clean comfortable & easy access for parking. Nice staff. Wud def recommend & book again! Thank you

Stayed in December 2023

Lots of road noise. Hotel is like a motel with rooms opening into the open center. I don’t know what could be done to improve it. The power went out for 1/2 a day, and there was no hot water for a day. No discount was offered. No notice was posted. They could have handled it better.

Breakfast room under construction, being converted to rooms

Stayed in November 2023

Some staff weren’t helpful or particularly friendly. Big sections outside were roped off and in disrepair. The front and foyer didn’t match expectations, although the room was great which is definitely the biggest thing.

The location was great, and one of the staff at the front desk was friendly and helpful. The room itself was comfortable and stylish.

Stayed in October 2023

Only vending machines available. No food. No bar. Had a 'happy hour' each night where they gave you a voucher for one free can of beer (same three choices each night) or a wine. Breakfast was a discount voucher for a small take-away round the corner with two choices. Same for a coffee. Room was on the top floor, but each morning we had ants coming out of the tap into the bath (lots). Each morning around 6:30/7am the maintenance guy bounced around on the roof above our room waking us up while he played with a machine up there.

Room was cleaned every day if you asked before 8am, and they did a good job there. Parking was tight (we had a large SUV) but very secure.

Stayed in September 2023

Unique hotel with a center courtyard with tables for dining. 2 Free drinks in the early evening with vouchers from the front desk. Parking available both in garage and on the street

Stayed in July 2023

No breakfast Not aware of not automatic cleaning

I didn’t have breakfast which I think quite surprising for the price we paid and cleaning is only upon request, which we weren’t told so we never got our room cleaned. Apart from that, the room is nicely designed and comfortable.

Stayed in July 2023

Parking expensive. Room too small. Bathroom too small. Had to ask for clean towels.

Beds comfortable.

Stayed in June 2023

I didn't like that there was no breakfast. Paying $30 + tax each day was a surprise.

The location of the Carlyle was perfect for our stay. The rooms are very spacious with a comfortable bed.

Stayed in June 2023

great location! very nice inside! lovely little hotel.

Stayed in May 2023

The property looks much nicer in pictures as it is in real life. Restaurant was closed so there was no life at all in the otherwise lovely courtyard. Parking is limited to the first customers, which was a bit of a gamble to use the car and see if a parking spot is available when returning. When I am paying 30 dollars per day, I don't want that insecurity but a guaranteed spot. Location is good, safe neighborhood but not close to any hotspots. It is almost necessary to take the car to see the touristic highlights. But for business in the area, the location is superb.

Nicely furbished property and rooms, stylish interior. All amenities in the room available, big bathroom

Stayed in May 2023

room had big stain on carpet and broken iphone charger clock radio. I immediately told front desk about it so I would not be charged and could get my $50 deposit back. They said they knew nothing about that… Imagine that.

Stayed in March 2023

quite old facility and the air conduct (air out root) of bathroom is quite bad. bathroom was kept quite wet for long time

bed was comfortable

Stayed in April 2023

didn’t let you know there is a $30 parking fee. Made you pre register before you got there and had a bunch of ip charges that I ingored

nice

Stayed in March 2023

The parking is a bit tight but we have a smaller vehicle so it was alright. The a/c and heater both worked fine in our rooms but one of the rooms had a loud vibrating noise when it was on. The beds need to be changed out really bad. The beds have giant sink holes where each person sleeps. Not too good for people especially if you are having spinal surgery near by and need to stay a few nights. The lamps next to the bed were extremely dirty in all the rooms we stayed in. They have some sort of sticky, oily, dusty build up on them. The noises from the floor above us was very loud. You can hear everything, even the toilet flush. I think its an issue at all multi level inns and hotels but this was pretty noisy.

We liked how close it is to my surgeons office and Cedars. There was parking, an elevator and they have a luggage rack in the lobby. It smells clean and looks clean. All of the staff that we met during our three stays were beyond nice and professional. If you stay here ask for a 4th level room because it is much more quiet. The rooms have a mini fridge and small coffee set up. The bathrooms also have exhaust fans which is nice.

Stayed in November 2022

Staff was a bit put off when asked questions. Ran out of coffee pods for a day and the lack of any food options other than vending machines at the hotel was a bit challenging but may restaurants were in walking distance.

Location was good for what we needed. Had basics covered for what we needed as well.

Stayed in September 2022

There wasn't anyone at the desk when we arrived and we had to wait. Plugs in room need to be fixed/updated and cleaned.

Comfortable bed; safe inside the building.

Stayed in September 2022

Small room

Location

Stayed in September 2022

My problem with the stay was that I paid for a room with 2 queen beds, but instead we got a room with 1 queen bed and 1 full size rollaway bed that was VERY uncomfortable to sleep on (old, thin spring mattress). We checked in rather late (around 9 PM) and decided not bother with taking the time to request to move to a different room.

Stayed in August 2022

I didn’t like the outside access to the rooms and the location

the beds were very comfortable

Stayed in July 2022

rooms were small & air conditioning was inefficient-room didn’t stay cool

Creative

Stayed in July 2022