9300 Glacier Highway, Mendenhaven, AK 99801, United States
#2 of 5 hotels in Mendenhaven
Guests' ChoiceBased on 69 hotel reviews
8.1Cleanliness
8.8
Comfort
8.6
Location
8.6
Facilities
8.4
Staff
8.7
Value for money
7.7
Free WiFi
8.8
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Showing 1 – 25
Reviewed: 7 September 2023
Joyce
United StatesNo Kleenex or tissue box.
Approximate to airport and importantly the Best Western Country Lane Inn provides a ride to the Ferry and to excursion boats to Tracy Arm. There are several pick up times as well.
Stayed in September 2023
Reviewed: 29 August 2023
Steve
United States$330 total, so it's ecpensive
Clean and quiet, close to airport, shuttle, hot breakfast.
Stayed in August 2023
Reviewed: 4 August 2023
Kathleen
United StatesJuneau prices are just high!
Nice hotel, a little dated.
Stayed in August 2023
Reviewed: 23 July 2023
Lorraine
United Statesshuttle Service from ferry and they also dropped us off downtown
Stayed in July 2023
Reviewed: 12 July 2023
Lucas
United StatesConvenient and clean and upbeat workers
Stayed in July 2023
Reviewed: 27 May 2023
Patricia
United StatesRooms and beds small for 3 adults and gear
The shuttle service and staff were awesome. The room was Quiet.
Stayed in May 2023
Reviewed: 19 March 2023
Angela
United StatesThere were children running around making a lot of noise until 10:30 pm.
The staff and shuttle driver were very nice. The room was clean.
Stayed in March 2023
Reviewed: 13 October 2022
Daniel
United StatesFacility was close to everything my wife and I had on our to-do list, the Mendenhall Glacier, Nugget Falls, and only a few miles from downtown Juneau. Property was clean with friendly staff, and if ever we visit Juneau again, this is likely the residence we will stay.
Stayed in September 2022
Reviewed: 23 September 2022
Gal
Israelthe shuttle service is not really good. 24/7 to the airport and ferry but to the downtown just twice a day - morning and evening so most of the day the shuttle stand on the parking and the guest need to pay for a taxi to downtown.
nice rooms, clean and comfortable. the breakfast deliver to our room but it was tasty.
Stayed in September 2022
Reviewed: 10 August 2022
Linda
United StatesMattress was lopsided
Great breakfast and super helpful and accommodating staff
Stayed in July 2022
Reviewed: 30 July 2022
Wendy
United Statesit was a little old and could use a spruce up.
good shuttle service and nice to have breakfast delivered to the room
Stayed in July 2022
Reviewed: 5 July 2022
Gary
United StatesLoved how the bedroom was separated from the other rooms. Bed was clean and very comfortable.
Stayed in July 2022
Reviewed: 23 May 2022
Jerilyn
United StatesAsked for quiet room on second floor--but it faced the street, so not so quiet.
Breakfast was delivered with two choices: scrambled eggs, bacon, and potatoes/or pancakes, bacon. Both were good. Really used the complimentary shuttle a lot as we did not rent a car.
Stayed in May 2022
Reviewed: 14 April 2022
Kim
United StatesThe front desk did not mention the free breakfast until the day before we checked out... The rooms were pretty small.
Staff was nice, loved the fan in the room.
Stayed in March 2022
Reviewed: 15 March 2022
William
United Stateslocation is great. comfortable beds. large room. great breakfast delivered to room.
Stayed in March 2022
Reviewed: 7 February 2022
Tracy
United StatesThe hotel is very far from downtown. Some of the staff could use some basic friendliness training, common courtesy things like saying "hello". Also, there isn't a restaurant as advertised. A nearby property has a restaurant for takeout only, and it will deliver food to the room.
The hotel is very close to the airport, and they operate a free shuttle between the airport and the hotel.
Stayed in February 2022
Reviewed: 26 January 2022
Fatmata
United Stateshot delicious breakfast in the morning. comfy bed and shuttle pickup.
Stayed in January 2022
Reviewed: 24 December 2021
Joan
United StatesI really appreciate all the measures you’ve taken for safety and cleanliness. Thank you.
Stayed in December 2021
Reviewed: 2 September 2021
Kathleen
United States"Bed Tax" added $20/night to bill. This should be listed up front on your site.
Stayed in August 2021
Reviewed: 9 February 2024
Steven
United StatesMy one and only issue was there was not a fire sprinkler system installed at this location. I am a fire Protection Consultant and understand that at the time of construction it was not required and that is why there is not one installed.
Breakfast was good, location convenient. Nice saty.
Stayed in February 2024
Reviewed: 23 August 2023
Garrick
United StatesFree room service breakfast Excellent free shuttle from airport and to town and to cruise dock on departure Very friendly staff
Stayed in August 2023
Reviewed: 11 May 2023
Cullen
United StatesIt’s used as a drug den. Walls are paper thin and heard people coming, tweaking and leaving all night. only was able to sleep for an hour or two.
Th shuttle to and from both the airport and ferry was helpful.
Stayed in April 2023
Reviewed: 10 December 2022
Moris
United StatesSpacious room. Fully stocked kitchen. Spacious bathroom.
Stayed in November 2022
Reviewed: 22 October 2022
Betina
United StatesThe room wad dirty, carpet had food on it, and the bathroom ceiling had bugs on it. The sink drain would not stay in and it didn't drain. We ended up putting a cap in the drain plug to keep it open. The people in the next room were up all hours of the night, slamming door and loud.
Staff was friendly
Stayed in October 2022
Showing 1 – 25
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