Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. California hotel reviews
  4. San Diego hotel reviews
  5. Reviews of Best Western PLUS Island Palms Hotel & Marina

Reviews of Best Western PLUS Island Palms Hotel & Marina This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2051 Shelter Island Drive, Point Loma, San Diego, CA 92106, United States of America

#81 of 241 hotels in San Diego

Guests' Choice

Review Score

Based on 795 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    9.3

  • Facilities

    8.3

  • Staff

    8.7

  • Value for money

    7.8

  • Free WiFi

    8.0

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: April 11, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    The navy flew planes early in the AM.

    Beautiful view with easy access to places we wanted to go.

    Stayed in April 2024

  • Reviewed: April 9, 2024

    8.0
    Enjoyed the stay.
    • Leisure trip
    • Couple
    • Deluxe King Room with Water View
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing :-)

    Had a great stay here - good location for both visiting downtown and La Jolla, free parking and comfortable rooms. Nothing exceptional, but definitely a good place to stay when visiting San Diego.

    Stayed in April 2024

  • Reviewed: April 6, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The service was terrible. Rude staff and no hot water for a day. We couldn’t check in until 5:30 but they kept saying they were working on it.

    Nice room and location

    Stayed in March 2024

  • Reviewed: March 28, 2024

    8.0
    Amazing location and service
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds with Marina View
    • Stayed 2 nights
    • Submitted from a mobile device

    Interior could be improved, gap uner main door probuded direct audio experience during a big night rain

    Location is amazing, parking next to room, close to all you want to see in San Diego. Pool area and hot tub well maintained and used by us happily. Interior a bit older than expected like but nothing unacceptable and compensated by outdoors.

    Stayed in March 2024

  • Reviewed: March 19, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • King Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    Roy at the front desk was unprofessional and not friendly.

    My king studio room was huge and tastefully decorated. Great location across the street from harbor.

    Stayed in March 2024

  • Reviewed: March 13, 2024

    9.0
    Hotel stay
    • Leisure trip
    • Couple
    • Deluxe King Room with Water View
    • Stayed 4 nights
    • Submitted from a mobile device

    Parking and the distance to office

    Nice one the marina beautiful site, room was nice and quiet

    Stayed in March 2024

  • Reviewed: March 1, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    It's time for some maintenance/renovations my room definitely needed to be cleaned better Also the carpet needs to be deep cleaned or removed

    Hotel grounds are beautiful. Shelter island is great, and the staff is awesome

    Stayed in February 2024

  • Reviewed: February 20, 2024

    7.0
    Overall, great place
    • Leisure trip
    • Couple
    • Superior Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Coffee maker was broken and had to wait till 7am for coffee at front desk which was a walk just for coffee and I never got a replacement as I was told I was going to get

    Dinner was great,drinks at bar were good,

    Stayed in February 2024

  • Reviewed: February 19, 2024

    7.0
    In summary, it was a very peaceful, relaxing stay and would definitely return.
    • Leisure trip
    • Solo traveler
    • Deluxe King Room with Water View
    • Stayed 7 nights
    • Submitted from a mobile device

    The only thing that fell short was the cleanliness of the room. There was no inviting scent that would have been the cherry on top especially as it’s so close and open to the ocean.

    The best thing about the property was that it was close to everything and very private and peaceful.

    Stayed in February 2024

  • Reviewed: February 18, 2024

    8.0
    Excellent hotel if you want marina views and a lot of walking areas
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights

    Some of the furnishings are very outdated. The hotel is spread out quite a bit so if you are with other guests be sure to ask to be near each other.

    Location is excellent with beautiful surroundings. The room is a little small when two people are trying to get around each other in the room and have to wait for one another. The bathroom and supplies were clean and nice. The staff were very nice. We ate at the restaurant a few times and liked it.

    Stayed in February 2024

  • Reviewed: February 4, 2024

    8.0
    It was an okay experience.
    • Leisure trip
    • Couple
    • Deluxe King Room with Marina View
    • Stayed 1 night

    We were on the first floor. There was a huge gap in the door between the door and the door jam both on the hinge side of the door and the bottom of the door.. There was enough of a gap that something small like a mouse or a lizard could get through - nothing did thank goodness. Humidity in the room was very high - maybe even a little musty.

    The location was very good. Close to airport, short taxi ride to estate. Walking area accross the street from the hotel. We ate at the restaurant and it was VERY good. Scenery and marina were beautiful

    Stayed in January 2024

  • Reviewed: January 19, 2024

    8.0
    Point Loma getaway
    • Leisure trip
    • Couple
    • Superior Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Room needs a bit of a refurbishment. Wallpaper peeling. Not enough light in bathroom. Could not use our own roku with tv.

    Very comfortable beds! Excellent location for where we wanted to go. Beautiful harbor views.

    Stayed in January 2024

  • Reviewed: January 7, 2024

    8.0
    Really enjoyed our stay. Car park was easy across the road. Very pleasant part of sam Diego.
    • Leisure trip
    • Travelers with friends
    • Standard King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Really need a car

    Location is pleasant

    Stayed in January 2024

  • Reviewed: January 4, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds with Marina View
    • Stayed 1 night
    • Submitted from a mobile device

    Location. The size of the room

    Stayed in January 2024

  • Reviewed: January 3, 2024

    7.0
    Overall good value
    • Leisure trip
    • Couple
    • Superior Queen Room with Two Queen Beds
    • Stayed 6 nights
    • Submitted from a mobile device

    Restaurant was pricey

    Central location. Great views

    Stayed in December 2023

  • Reviewed: December 28, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 3 nights

    The kitchen was a little outdated...

    The place was very quiet and nice. The kids loved the pool and the hot tub. Nice view from the window. The toiletries were really good by the shower :)

    Stayed in December 2023

  • Reviewed: December 27, 2023

    8.0
    Great location
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds with Marina View
    • Stayed 4 nights
    • Submitted from a mobile device

    Room was quite small and outdated. I saw that some rooms were being renovated, so I guess they are improving.

    Location is superb, beautiful views on the bay and the marina, close enough to any SD attraction and La Jolla. Staff was amazing, everyone was super friendly and helpful.

    Stayed in December 2023

  • Reviewed: December 19, 2023

    8.0
    Great location
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds with Marina View
    • Stayed 1 night
    • Submitted from a mobile device

    Uncomfortable chair Desk chair wouldn't go up. Was too low. The 2 queen beds fill the room. If the beds were full or twin, there would be room for a nice seating area with 2 comfy chairs.

    View of the harbor Comfortable beds Location

    Stayed in December 2023

  • Reviewed: December 17, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe King Room with Marina View
    • Stayed 1 night
    • Submitted from a mobile device

    The parking fee. Bed was horrible and uncomfortable. Old.

    The room. Location.

    Stayed in December 2023

  • Reviewed: December 5, 2023

    9.0
    Awesome.
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 3 nights

    Paying for parking was a bit expensive.

    Location, staff, amenities- all were great! Have stayed before, and came back.

    Stayed in December 2023

  • Reviewed: November 29, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Nice view

    Stayed in November 2023

  • Reviewed: November 24, 2023

    8.0
    Een goede kwaliteit prijs verhouding
    • Business trip
    • Group
    • Superior Queen Room with Two Queen Beds
    • Stayed 6 nights

    The outside doors of the Casa Del Mar did not fall into the lock, so anybody from the street could walk into the building.

    Stayed in November 2023

  • Reviewed: November 14, 2023

    8.0
    Short but pleasant stay
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    We were given a “marina view” room which was more of a “parking lot view with hints of marina if you turn your neck is just the right way.” The floors are very thin and you could hear every step by the people above us.

    Property was conveniently located a short car ride from downtown San Diego. Pool was nice and view is scenic.

    Stayed in November 2023

  • Reviewed: November 9, 2023

    9.0
    A restful and tasty stay in a beautiful location.
    • Business trip
    • Solo traveler
    • Deluxe King Room with Water View
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing comes to mind.

    Very nice location. Very professional staff. Very good restaurant and bar.

    Stayed in November 2023

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: