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501 Southwest Boulevard, Kansas City, KS 66103, United States of America
August 14, 2016
눉The hot tub was broken,the hall carpets were old, and it was hard to get a comfortable temperature in the room. The A/C unit was loud.
눇It was close to downtown and the highways so we could get around easily and quickly
August 13, 2016
눉spa was broken (one of the reasons we booked here was to relax in both the pool and spa); overcharged nightly rate and now, have to wait on a refund - manager had to step in to handle refund - be SURE to review your checkout receipt! Charges had already been sent through, prior to my review of them (desk clerk merely handed me the receipt with no discussion of charges); must check out at the desk, apparently? No instructions given related to check-out (but obviously glad I did go to the desk due to the overcharges); had to call multiple times to front desk to request additional towels, blankets; room temp difficult to control (either too hot, too cold - typical motel window unit) and loud (could hear even with earplugs); very uncomfortable queen bed and pillows (bf slept in the recliner second night); breakfast could last until 10, instead of 9 (area gets very overcrowded); obviously, they need more employees but given the area, not surprising they are short-staffed; staff was pleasant, overall, if not overworked/overwhelmed; bit of an old smell in the room (probably left over from the smoking days); were told at check-in that there were no pets but saw at least 3 dogs with other guests (I'm allergic).
눇Expansive hot/cold breakfast offerings and a lovely woman in charge of it; pool was better than average, when raucous children weren't around; easy access to downtown and close to several fantastic, affordable, locally-owned restaurants; in room fridge and microwave; flat screen TV (but DirectTV was pretty horrible selection wise); darkening curtains; pretty quiet for a busy motel (we stayed mid-week, and it seemed very full); free parking; generally clean room; nice housekeeping staff; generous extra linen requests; environmental policies related to washing bedding (good) but no recycling containers that I could find; welcoming lobby;
August 14, 2016
눉Maybe the location.
눇I liked that the lady who served breakfast was really nice. It was a nice environment to stay here for a couple of days. The swimming pool was great. My overall experience was a great one. I would come back.
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