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Reviews of Baymont by Wyndham Kansas City KU Medical Center 2 stars

501 Southwest Blvd, Kansas City, 66103 / KS, United States

#16 of 16 hotels in Kansas City

Guests' Choice

Review score

Based on 245 hotel reviews

5.0

Score breakdown

  • Cleanliness

    5.9

  • Comfort

    6.0

  • Location

    6.7

  • Facilities

    5.3

  • Staff

    5.9

  • Value for money

    5.7

  • Free WiFi

    4.4

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Showing 1 – 25

  • Reviewed: 21 March 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    The breakfast

    Stayed in January 2024

  • Reviewed: 9 January 2024

    4.0
    Regret staying in a place that the receptionist will have to argue over giving guest their complete.
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 4 nights

    Poor Internet services and food. One of the female receptionist refused to give me my complete balance of 3 dollars and 6 cent. She rather gave me 2 dollars and 5 cents. Claiming that the apartment does not give change as all payment are done by card payments, not cash payment like I did. I demand a refund of my balance of 1 dollar plus.

    The breakfast was not worth it. No real food. All sugar ad salt.

    Stayed in January 2024

  • Reviewed: 26 October 2023

    4.0
    With so many better options in the area, go elsewhere
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Place looked abandoned, very old ugly building, the rooms were rundown and smelled. Very creaky old place.

    Nice location

    Stayed in October 2023

  • Reviewed: 7 August 2023

    6.0
    The room was adequate for the price.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    They should better clean the room and bathroom.

    The stuff was really nice, they said we could checked in early but we paid for it. The room was quiet clean.

    Stayed in August 2023

  • Reviewed: 1 August 2023

    4.0
    Disappointing
    • Business trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Smells . Shower didn’t work properly.

    Bed was soft and comfortable

    Stayed in July 2023

  • Reviewed: 21 July 2023

    5.0
    Passable
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The Ac wasn't working properly, the room never cooled down

    Stayed in July 2023

  • Reviewed: 21 July 2023

    4.0
    Disappointed could be better. TV worked good.
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Could be cleaner. Better Attention to detail. Better breakfast. Functioning pool. Not such rude staff. $20 less for room would be more in line. Quieter ac/ heater unit Overall it’s not horrible- but not great either. I felt safe enough, ac was nice and cool. Will give them another chance but if things don’t improve, probably won’t stay here again

    Close to KU Med Center. Staff hard to understand. Somewhat rude. Breakfast very very weak. No individual, sealed milk cartons, just a communal pitcher…. Sausage over cooked, and gone by 8:00. Were told they didn’t have any more. No doughnuts, or pastries. Room clean enough, but found a toilet brush on top of the clothes hanger. Pool empty. Bed was comfortable. Bedding appeared clean. Had to request more blankets and towels. Smoke smell in hallways. Guests across the hall had some sort of device in the room to clean a smell in the air that caused them to cough violently. They checked out and left. I’m a cancer patient and have to have frequent tests and checkups. I love that this motel is close to Med Center, but question if this place is even healthy enough to stay at. Corporate needs to be notified ASAP.

    Stayed in July 2023

  • Reviewed: 28 May 2023

    5.0
    Unpleasant! I won’t book here again!
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The staff wasn’t the nicest. There were 4 of us and not enough towels. Right after check in, the police were in the hall with their guns drawn.

    The price was good for two adults and two kids. Check in was quick as well

    Stayed in May 2023

  • Reviewed: 2 May 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Window was broken and did not lock, and there was a lot of traffic and random people in the parking lot all hours of the night! It made us a little uneasy. Was a little over priced for the quality of the rooms and the neighborhood

    Staff was very friendly. Breakfast was great and the lady working in the dining area was the sweetest!

    Stayed in February 2023

  • Reviewed: 22 February 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 4 nights

    i was sick all the time

    Stayed in February 2023

  • Reviewed: 19 January 2023

    6.0
    Pleasant
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    doors didn’t close easily

    location

    Stayed in December 2022

  • Reviewed: 1 November 2022

    4.0
    Disappointing
    • Business trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The place was a little run down the free breakfast was nothing to write home about parking lot had lots of trash

    Staff was friendly price was reasonable

    Stayed in September 2022

  • Reviewed: 10 October 2022

    4.0
    Wouldn't recommend unless needing a quick night's sleep.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Service, food, cleanliness, pretty much most of it.

    Reviews were pretty on point. Arrived 30 minutes after check in started, and the front desk clerk had no clue that our room had not been serviced yet from the night prior. Breakfast was subpar (not even coffee was found), and the rooms were mostly clean. We didn't want to shower because the shower looked questionable. We just stayed long enough to sleep and then leave.

    Stayed in October 2022

  • Reviewed: 10 September 2022

    6.0
    Pleasant
    • Business trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    My bed looked like ir was just a roll in bed wasn't finished out together and it was weird how they left all the unused rooms open

    Easy access and it was very affordable

    Stayed in August 2022

  • Reviewed: 31 August 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    our smoke alarm would not stop going off. tried multiple times to get the staff to fix the problem. ended up having to go buy batteries and fixing it myself

    Stayed in July 2022

  • Reviewed: 11 August 2022

    5.0
    we would look elsewhere next time. we expected better for the price.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    a bit dirty-empty wrappers in the drawers from someone before. the coffee maker had used coffee bags in it from before we got there. the beds and pillows were not comfy. room was smelly. not the best upkeep there.

    conveniently located near where we were going to be.

    Stayed in August 2022

  • Reviewed: 9 August 2022

    4.0
    Okay. Wouldn't stay there again if the same problems were not addressed.
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night

    No food selection...kinda sparce and looked unappetizing.

    Lame.

    Stayed in August 2022

  • Reviewed: 7 August 2022

    6.0
    it was adequate for what we needed
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    older property with older furnishings

    Stayed in August 2022

  • Reviewed: 2 August 2022

    4.0
    The room was adequate but not great.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    N/A

    N/A

    Stayed in July 2022

  • Reviewed: 1 August 2022

    4.0
    it was not good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    nothing

    nothing

    Stayed in July 2022

  • Reviewed: 26 July 2022

    4.0
    Pay a little bit more and choose a different hotel.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The entire place was not clean at all. The pool was green and cloudy, did not swim in it. There are people that live in the hotel and will ask you for money and are rude to people traveling through. We were traveling for a wedding and arrived 1 hour early before their check in time and would not allow us to check in unless we paid an additional $35. So we waited in our car for an hour with our 3 year old while it was 102 degrees out.

    Location was great and close to everything.

    Stayed in July 2022

  • Reviewed: 19 June 2022

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Shower / Bathtub was not clean

    Breakfast was good

    Stayed in June 2022

  • Reviewed: 24 May 2022

    6.0
    Aside from the minor inconveniences and weak breakfast, I would stay here again just based on location and serenity.
    • Business trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Staff; was difficult to communicate with and thought it was poorly cleaned; upon arrival the bathroom had not been cleaned or restocked with tissues and toilet paper, you have to physically request and schedule room service at the front desk, for clean towels and bed sheets.

    Location and it was quiet.

    Stayed in May 2022

  • Reviewed: 23 May 2022

    6.0
    Comfy room, work on breakfast and safety.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Fire alarm went off at 6:15. Alarms working is a plus. But no fire, guest burnt their toast but no one said false alarm, had to go out and look and call office. Went to breakfast, hardly any food. Couple pieces of bread and biscuits, brownies, cereal. No sausage or coffee. They said they don't make eggs or gravy. Told desk. Went back to room. Went back 10 minutes later, still none. He said he put it out. When finally got a coffee, my husband said room coffee better than that. Room coffee is never great. Plus only decaffeinated in room. Had to ask for regular when we first checked in. The hotel was very full so why not be prepared. Breakfast lady absent, front desk doing it all. Disappointed. Also side note: we arrived at 5:45. After checking in I went back to car, a very dilapidated van had the back window broken out with a trash bag covered cardboard gaping over it. They backed so close to my car, barely got to open the door. My husband said they were not guys to mess with. They parked, got in another car and left. That was scary. Made me think of Ozark.

    Clean, bed super comfortable, friendly, convenient to hospital.

    Stayed in May 2022

Showing 1 – 25

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