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9665 South Mason Montgomery Rd, Mason, OH 45040, United States of America
August 14, 2016
August 9, 2016
눉The fact that I booked with booking.com and they told me I had a double room with double beds and the picture online show two rooms but when I got there I got one room would two full size beds for basically for adults to sleep in my kids were 16 and 17 it was very uncomfortable I complain to Best Western and they said that it was booking.com so tell me are you going to send me some money back because if I'm not getting no money back this a gopher they're all hashtag this all out I took pictures and the whole nine yards I will hashtag this out and I will tell every person that I know that they need not to book with booking.com because they're going to bait and switch it because that's what was done to me I was told one picture talked about the rooms and then had to pay up front and when I got there I got the shaft so I am not happy at all if you would like to give me a call feel free to email me I'll give till the end of the week and then I'll hashtag all my stuff out so you guys let me know if you read this if not well then I'll just have to take it out because I tried Friday when I got to Ohio to call and nobody would answer the phone at booking.com
눇That it was close to King's Island
August 10, 2016
눉The inconvenient thing was that the front doors weren't automatic, they had to be pulled open which is difficult with luggage &/or a luggage cart.
눇Brandie @ the front counter was wonderful. She quickly took care of a situation for me & went above & beyond what I expected. The hotel is in the perfect location & is very clean. Breakfast had a good variety.
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