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3811 Soco Road , Maggie Valley, NC 28751, United States of America
August 14, 2016
August 9, 2016
눉The room reserved was not available. We were told that Booking.com had overbooked the King Room we reserved. Given a double Queen instead. Staff, or someone with access to the room, had used one of the beds, prior to our arrival. Washed up and left wet wash cloth & towel hanging on shower. Left over food & trash in trash can. When reported to front desk, I was told that they would have to call some one in to re-clean the room as they did not have any housekeeping personnel on duty. He was able to give us a couple of fresh towels. The used linens and trash was placed outside, in front of room, and was still there the next morning. The cleanness of the room was less than desirable. Carpet soiled and dusty. No sigh of vacuum cleaner on premises. Breakfast OK, but serving area extremely overcrowded. A special rate was posted and was being offered, due to a motorcycle rally in the area. Even though the rate was lower, we could not get it because we booked through Booking.Com. Was advised by Management to never use Booking.com. Would suggest paying a buck more & get a better room for your money.
August 13, 2016
눉Breakfast was great. Cooked oatmeal or grits would beat doing and mixing it yourself..
눇Location Staff very professional & efficient Quiet Clean
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