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  5. Reviews of Best Western Orange Plaza

Reviews of Best Western Orange Plaza This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1302 West Chapman Avenue, Orange, CA 92868, United States of America

#3 of 15 hotels in Orange

Guests' Choice

Review Score

Based on 305 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    8.6

  • Facilities

    8.4

  • Staff

    9.0

  • Value for money

    8.4

  • Free WiFi

    8.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: February 24, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 4 nights

    No drinking water in Room

    Clean and nett!

    Stayed in January 2024

  • Reviewed: February 13, 2024

    9.0
    Lovely staff and the breakfast was the best part, overall all other stays we had.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights

    The breakfast was their best part they did this well!! had good parking and a poll plus rooms were very good quality and clean

    Stayed in February 2024

  • Reviewed: December 9, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Its kind of loud because we were gearing police and other cars from Main steeet

    Stayed in November 2023

  • Reviewed: November 24, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 3 nights

    There is noise in the back of the room

    The bed is good quality - spacious room

    Stayed in November 2023

  • Reviewed: November 14, 2023

    8.0
    Nice stay
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    No negatives for us.

    Great location for our needs ,clean rooms and friendly staff.

    Stayed in September 2023

  • Reviewed: November 4, 2023

    8.0
    Great place to stay for price. Not to far for Disneyland so it gets away from the busyness of the ar
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Pool dirty and cold

    Great hotel, clean safe and comfortable. Staff was great and breakfast was excellent. Pool could be cleaned better but it is somewhat seasonal and on the shoulder season I get it. But just close it not going to maintain or heat it.

    Stayed in November 2023

  • Reviewed: October 23, 2023

    9.0
    Will definitely be returning here! An excellent spot for my OC-accommodation needs.
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 3 nights

    The only missing thing that would be nice to have in the room is a small microwave. There is one in the front office that you can use 24/7, but when it's late at night or first thing in the AM, you're prob in your PJs. :) It's not a deal-breaker, tho. The place is too good to let that deter me. The AC bottoms-out at 66-degrees. I wish it had gone lower, maybe to 62. I prefer cooler temps at night. Again, not a deal-breaker for me. The AC stays on as needed and I never felt overly warm during the day.

    This is an excellent little place for visits to central Orange County. It's not too far from Disneyland, though I would suggest driving & parking there rather than uber, since the DLR parking fee is probably about the same as the cost of round-trip ride-share. It’s within easy, pleasant, safe walking distance to the Orange Circle, a great place for shops and eateries! There is a grocery store kitty-corner from the motel for any needs you might have. And across the street is a Starbucks (no drive-thru there). Also several places to eat that you can walk to. The staff here is excellent, very friendly and helpful. The room is very comfortable, especially the bed; very nice. Has all the necessities, including small fridge (but no microwave, see below). There is a standard one-cup coffeemaker, but there’s also a Keurig machine in the lobby for your use. There are coffees there to choose from (or you can bring your own Keurigs, if you have a favorite blend.) I didn't try the breakfast, but they do have it every morning, and there is a sign in the lobby showing the menu for each day. It's served to your table--not buffet--but you can also ask to have a breakfast packed to-go. The room is perfectly clean, and the design of the room is very light and airy, making it very relaxing. The water pressure in the shower is not overly strong, but is satisfactory. There are lots of USB and power outlets for recharging devices. One brilliant touch: The Do-Not-Disturb door tag has a velcro patch on it that secures it to the door! Very considerate! :)

    Stayed in October 2023

  • Reviewed: October 16, 2023

    8.0
    Great value
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The only thing I didn’t like , was the bed and pillows . Both were a bit on the harder side. Wish they used some pillow top toppers .

    It was really clean and spacious. A lot of bright lights throughout the room.

    Stayed in October 2023

  • Reviewed: October 8, 2023

    9.0
    Hidden gem
    • Leisure trip
    • Family with young children
    • Family Room with One King Bed and One Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We had only a one night stay, so I can't say I found anything wrong with it.

    Checking in was a very easy process. Staff were quite friendly. Room was clean and it looked like it had been recently remodeled. I got a 2 room hotel stay with a queen and a double bed . There was plenty of room as we are not small people and require a little more leg room. I was pleasantly surprised with the breakfast. The scrambled eggs were fresh, the cheese omelet was tasty, and the waffles were made to order by a very nice attendant who made sure we got our coffee and juice. My family and I had a pleasant stay at Best Western and we would surely come again if we are ever in the area again.

    Stayed in October 2023

  • Reviewed: September 7, 2023

    8.0
    Clean room for a short trip.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Just basic.

    Great location.

    Stayed in July 2023

  • Reviewed: August 28, 2023

    8.0
    Easy choice!
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom tile was kind of dark but everything else was great. A good value for sure.

    Close to everything in orange.

    Stayed in July 2023

  • Reviewed: August 10, 2023

    8.0
    Very nice
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 6 nights

    There was a bit of noise in the lobby , the TV was always switched on. I had the need to use the computer room for a Conference Call later in the night and Ihave been a bit of disappointment because the hotel concierge kept the TV too loud

    Very Good. Good service. The food was very good, don't miss the omelette. It was the perfect breakfast to start the day.

    Stayed in August 2023

  • Reviewed: July 6, 2023

    9.0
    Great
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I could use more parking space

    It was located near Main, attraction and near the freeway. And I felt safe there, and the employees were friendly.

    Stayed in July 2023

  • Reviewed: June 20, 2023

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds and Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The lady at the front desk was the best!! We arrived around 10pm and the lady told us her shift is until 11 . She thanks us for calling back and told us where to getbreakfast and how was our trip. She was nice. The lady at the kitchen is also the best!!!

    Stayed in June 2023

  • Reviewed: April 8, 2023

    9.0
    Comfortable stay
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    great customer service, the room was clean, fridge was cold, the shower worked great, check in/out was simple. this was my second stay here and I do plan on staying here in the future.

    Stayed in April 2023

  • Reviewed: January 31, 2023

    9.0
    Clean, comfortable, good value
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Clean, comfortable room. Updated. Close proximity to everything.

    Stayed in January 2023

  • Reviewed: January 9, 2023

    9.0
    will stay here next time we need to be in this area
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night

    see this all the time......ONE washcloth.

    BEST breakfast we've seen at comp hotels/motels.

    Stayed in January 2023

  • Reviewed: December 27, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Family Room with Two Queen Beds and One Double Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    This is the first time that breakfast is not self served. you had to wait a long line and to be serve. You can only have one plate of breakfast with limited options.

    Location is great.

    Stayed in December 2022

  • Reviewed: October 15, 2022

    9.0
    Excellent
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Staff are very kind All is clean

    Stayed in October 2022

  • Reviewed: October 7, 2022

    8.0
    it was a good stay. convenient yo oir daily itinerary.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    housekeeping isn’t in top of their job

    excellent location

    Stayed in October 2022

  • Reviewed: October 5, 2022

    9.0
    it was a good stay specially the location. we were there to accompany our daughter to watch the comcert at the Honda Cen
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    im not sure if you have to let them know to clean the room cause most ofter they automatically clean it. they removed the garbage and change towels bit not even fix the bed.

    location is excellent

    Stayed in October 2022

  • Reviewed: September 22, 2022

    8.0
    good for a quick stay. we just slept there after long days at Disney
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    found dirty underwear under one of the beds and a dirty hair tie.

    easy to find, close to Disney.

    Stayed in September 2022

  • Reviewed: September 19, 2022

    8.0
    Clean and nice looking hotel
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I went in to get coffee, and I was unsure if I should, or if I needed to wait in line for the one person assigned to work in the breakfast room. It seemed as though they were taking a custom order for an omelette from another guest. I got two cups of coffee, and decided I was not going to even try to figure out how to get something lite for my family to eat. We bought food elsewhere. Either have full wait staff and cooks, or let guests take care of themselves, but requiring people y que up for all service to be completed by one person is ridiculous.

    I love hard surface floors in a hotel room. This hotel has them. The hotel was clean and nicely appointed. Very close and easy to get to Honda Center.

    Stayed in September 2022

  • Reviewed: September 12, 2022

    7.0
    Kinda ok
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Very bright light bulbs by bed. No warm light. Did not clean and make bed second day.

    I liked the cleanliness and the staff were very nice.

    Stayed in September 2022

Showing 1 - 25

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