1302 West Chapman Avenue, Orange, CA 92868, United States of America
#3 of 15 hotels in Orange
Guests' ChoiceBased on 305 hotel reviews
8.4Cleanliness
8.7
Comfort
8.6
Location
8.6
Facilities
8.4
Staff
9.0
Value for money
8.4
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: February 24, 2024
Won-hong
GermanyNo drinking water in Room
Clean and nett!
Stayed in January 2024
Reviewed: February 13, 2024
Katrina
New ZealandThe breakfast was their best part they did this well!! had good parking and a poll plus rooms were very good quality and clean
Stayed in February 2024
Reviewed: December 9, 2023
Petya
United States of AmericaIts kind of loud because we were gearing police and other cars from Main steeet
Stayed in November 2023
Reviewed: November 24, 2023
Anhlan
United States of AmericaThere is noise in the back of the room
The bed is good quality - spacious room
Stayed in November 2023
Reviewed: November 14, 2023
Lee
United KingdomNo negatives for us.
Great location for our needs ,clean rooms and friendly staff.
Stayed in September 2023
Reviewed: November 4, 2023
Chad
CanadaPool dirty and cold
Great hotel, clean safe and comfortable. Staff was great and breakfast was excellent. Pool could be cleaned better but it is somewhat seasonal and on the shoulder season I get it. But just close it not going to maintain or heat it.
Stayed in November 2023
Reviewed: October 23, 2023
Timetravellah
United States of AmericaThe only missing thing that would be nice to have in the room is a small microwave. There is one in the front office that you can use 24/7, but when it's late at night or first thing in the AM, you're prob in your PJs. :) It's not a deal-breaker, tho. The place is too good to let that deter me. The AC bottoms-out at 66-degrees. I wish it had gone lower, maybe to 62. I prefer cooler temps at night. Again, not a deal-breaker for me. The AC stays on as needed and I never felt overly warm during the day.
This is an excellent little place for visits to central Orange County. It's not too far from Disneyland, though I would suggest driving & parking there rather than uber, since the DLR parking fee is probably about the same as the cost of round-trip ride-share. It’s within easy, pleasant, safe walking distance to the Orange Circle, a great place for shops and eateries! There is a grocery store kitty-corner from the motel for any needs you might have. And across the street is a Starbucks (no drive-thru there). Also several places to eat that you can walk to. The staff here is excellent, very friendly and helpful. The room is very comfortable, especially the bed; very nice. Has all the necessities, including small fridge (but no microwave, see below). There is a standard one-cup coffeemaker, but there’s also a Keurig machine in the lobby for your use. There are coffees there to choose from (or you can bring your own Keurigs, if you have a favorite blend.) I didn't try the breakfast, but they do have it every morning, and there is a sign in the lobby showing the menu for each day. It's served to your table--not buffet--but you can also ask to have a breakfast packed to-go. The room is perfectly clean, and the design of the room is very light and airy, making it very relaxing. The water pressure in the shower is not overly strong, but is satisfactory. There are lots of USB and power outlets for recharging devices. One brilliant touch: The Do-Not-Disturb door tag has a velcro patch on it that secures it to the door! Very considerate! :)
Stayed in October 2023
Reviewed: October 16, 2023
Vanessa
United States of AmericaThe only thing I didn’t like , was the bed and pillows . Both were a bit on the harder side. Wish they used some pillow top toppers .
It was really clean and spacious. A lot of bright lights throughout the room.
Stayed in October 2023
Reviewed: October 8, 2023
Reyes
United States of AmericaWe had only a one night stay, so I can't say I found anything wrong with it.
Checking in was a very easy process. Staff were quite friendly. Room was clean and it looked like it had been recently remodeled. I got a 2 room hotel stay with a queen and a double bed . There was plenty of room as we are not small people and require a little more leg room. I was pleasantly surprised with the breakfast. The scrambled eggs were fresh, the cheese omelet was tasty, and the waffles were made to order by a very nice attendant who made sure we got our coffee and juice. My family and I had a pleasant stay at Best Western and we would surely come again if we are ever in the area again.
Stayed in October 2023
Reviewed: September 7, 2023
Mojave
ItalyJust basic.
Great location.
Stayed in July 2023
Reviewed: August 28, 2023
Summer
United States of AmericaThe bathroom tile was kind of dark but everything else was great. A good value for sure.
Close to everything in orange.
Stayed in July 2023
Reviewed: August 10, 2023
Sergio
United States of AmericaThere was a bit of noise in the lobby , the TV was always switched on. I had the need to use the computer room for a Conference Call later in the night and Ihave been a bit of disappointment because the hotel concierge kept the TV too loud
Very Good. Good service. The food was very good, don't miss the omelette. It was the perfect breakfast to start the day.
Stayed in August 2023
Reviewed: July 6, 2023
Stellal
United States of AmericaI could use more parking space
It was located near Main, attraction and near the freeway. And I felt safe there, and the employees were friendly.
Stayed in July 2023
Reviewed: June 20, 2023
Dennis
CanadaThe lady at the front desk was the best!! We arrived around 10pm and the lady told us her shift is until 11 . She thanks us for calling back and told us where to getbreakfast and how was our trip. She was nice. The lady at the kitchen is also the best!!!
Stayed in June 2023
Reviewed: April 8, 2023
Virginia
United States of Americagreat customer service, the room was clean, fridge was cold, the shower worked great, check in/out was simple. this was my second stay here and I do plan on staying here in the future.
Stayed in April 2023
Reviewed: January 31, 2023
Paul
United States of AmericaClean, comfortable room. Updated. Close proximity to everything.
Stayed in January 2023
Reviewed: January 9, 2023
Mary
United States of Americasee this all the time......ONE washcloth.
BEST breakfast we've seen at comp hotels/motels.
Stayed in January 2023
Reviewed: December 27, 2022
Ma
United States of AmericaThis is the first time that breakfast is not self served. you had to wait a long line and to be serve. You can only have one plate of breakfast with limited options.
Location is great.
Stayed in December 2022
Reviewed: October 15, 2022
José
ColombiaStaff are very kind All is clean
Stayed in October 2022
Reviewed: October 7, 2022
Myra
United States of Americahousekeeping isn’t in top of their job
excellent location
Stayed in October 2022
Reviewed: October 5, 2022
Myra
United States of Americaim not sure if you have to let them know to clean the room cause most ofter they automatically clean it. they removed the garbage and change towels bit not even fix the bed.
location is excellent
Stayed in October 2022
Reviewed: September 22, 2022
Jessica
United States of Americafound dirty underwear under one of the beds and a dirty hair tie.
easy to find, close to Disney.
Stayed in September 2022
Reviewed: September 19, 2022
Sara
United States of AmericaI went in to get coffee, and I was unsure if I should, or if I needed to wait in line for the one person assigned to work in the breakfast room. It seemed as though they were taking a custom order for an omelette from another guest. I got two cups of coffee, and decided I was not going to even try to figure out how to get something lite for my family to eat. We bought food elsewhere. Either have full wait staff and cooks, or let guests take care of themselves, but requiring people y que up for all service to be completed by one person is ridiculous.
I love hard surface floors in a hotel room. This hotel has them. The hotel was clean and nicely appointed. Very close and easy to get to Honda Center.
Stayed in September 2022
Reviewed: September 12, 2022
Margarita
United States of AmericaVery bright light bulbs by bed. No warm light. Did not clean and make bed second day.
I liked the cleanliness and the staff were very nice.
Stayed in September 2022
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