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50 Commons Drive, Cooperstown, NY 13326, United States of America
January 18, 2016
December 9, 2015
눇The breakfast room staff was excellent. The view was wonderful.
December 6, 2015
눉Went to front desk to report a broken drawer which fell apart when trying to open plus a spinning handle on desk. No one there to help. When we called, it seemed as if they knew there was a problem, because the fellow partially described what I was calling about...however, it was stripped screws that made the drawer literally fall onto the floor, not a broken face front, as the hotelier thought. Room was large and nicely appointed. Asked about booking hotel for wedding 10 months away...Received a curt, dismissive reply that only 10 rooms could be blocked (until paid for, then 10 more)and no price consideration. $150 per night (need for 2 nights) for standard. Booking.com got us same room for $82, for just one night. The hotelier didn't even try to see what our needs would be, just seemed to be dismissive...my husband wanted to leave, so when I heard a lull in the conversation, I told him that I had to go. But the hotel is in a great location, CLEAN and well kept....the staff (most were very friendly) just weren't there when you needed them. By the way, local Village hotels and the competition all were gracious and accommodating about rooms and rates for multiple bookings 10 months out. Going to try booking.com for the 50+ rooms we will need. They are always a great choice.
눇Great location close to & between village and Omegang Brewery. Clean with free wireless, breakfast and parking. Nice looking. Staff friendly (although not readily available).
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