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22 East Fayette Street, Downtown Baltimore, Baltimore, MD 21202, United States of America
June 9, 2016
June 7, 2016
눉Elevator service sucked ... I felt very dirty in the room.
June 7, 2016
눉There were no towels in the room when we checked in and the sheets were dirty and incredibly worn. The lady at the front desk was unapologetic and just said she'd notify housekeeping. We finally got towels and a new set of sheets. However, the towels were damp, threadbare in places, and dirty/stained. The sheets were not much better - half the new set had stains and one sheet had multiple gashes in it. Dante, who eventually replaced the lady at the front desk, was very nice and apologetic and was able to get us clean towels. The bathroom was mostly clean, except for some stray hairs left in the tub and stuck to the tile in a few places. There was also some very visible mold/mildew building up where the tub meets the tile. The continental breakfast was severely lacking in food options and the breakfast room was filthy. There were multiple flies and the trashcan lid was covered in grime. The restrooms in that area did not have soap or paper towels. The hotel's one elevator was slightly broken and would only work 'manually,' meaning a staff member would have to ride up with us in order to work the doors and bring the elevator back down after we exited. Similarly, to get to the lobby, we had to call the front desk to have them bring the elevator to our floor.
눇The room decor was nice enough and the bed was comfortable.
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