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6485 Metal Dr, Cortez Estates, FL 34945-2706, United States of America
January 26, 2016
눇The staff was unprepared for us when we got there. The girl working at the front desk didnt know we had our dog with us. When we tried to explain the situation, she consisently shot down the fact that we got permission to have the dog there. Then once she discovered, by being told to make phone calls by the manager, we were correct she put us on the smoking floor. The sheets had holes in them, the door looked like there had been a flood in the building at the bottom. We couldnt get any towels because all of them were in use or being washed. Seriously!!! We found the housekeeper on the floor ourselves and she personally went to the dryer to get us towels. Now thats the best service we had the entire stay and she needs a raise. Then the girl at the front desk acted as if she was upset that we even had the dog at all.
January 12, 2016
December 26, 2015
눉We had to move from one room to another, the hotel is not clean, the room equipment is old and unkempt. Almost everybody smoked in the room - everywhere was smell like from marijuana. It was really horrible when we stayed here with baby! The breakfast was poor, nobody cleaned tables and refilled the food.
눇I can say nothing I like in this hotel.
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