3650 Cerrillos Road, Santa Fe, NM 87507, United States of America
#23 of 43 hotels in Santa Fe
Guests' ChoiceBased on 920 hotel reviews
8.1Cleanliness
8.5
Comfort
8.6
Location
8.1
Facilities
8.3
Staff
8.7
Value for money
7.9
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 24, 2024
Kelly
United States of AmericaBreakfast was terrible, overpriced, older property
Good location, spacious room, friendly staff
Stayed in April 2024
Reviewed: April 20, 2024
Susan
United States of AmericaWell....my husband and I were stuck for 30 minutes in the elevator which mal-functioned. The rescue squad was eventually able to pry open the door to help us out. That was upsetting but all was fine in the end.
Cleanliness, helpful front desk. ( I mistakenly booked a room with one queen bed and was quickly switched to a room with 2 queen beds). Thank you! The included hot breakfast was abundant with choices for all tastes.
Stayed in April 2024
Reviewed: April 20, 2024
The
United States of AmericaIt seems the walls are kinda thin and you can hear people in the hallway but it's not a big deal.
The location is perfect, Comparing to other chain hotels this branch is tiny but cozy and nice. The 24 hrs Water and coffee service is really nice and you can even buy drinks anytime you want from the reception with really cheap prices. The air conditioner works so greatly. Breakfast is good too.
Stayed in April 2024
Reviewed: April 14, 2024
Anita
United States of AmericaSoundproofing could be better. Should not be able to hear guests in the next room talking or guests above us walking around their room
Breakfast variety was good. Especially liked the fresh fruit.
Stayed in April 2024
Reviewed: April 9, 2024
Karla
United States of AmericaLack of bathrobes
Excellent
Stayed in March 2024
Reviewed: April 8, 2024
Theresa
United States of AmericaThe breakfast options didn't look great. We stuck to bagels and yogurt to hold us over.
The location was great! Close to restaurants and shopping center. The room was clean and comfortable. Good value for the hotel!
Stayed in April 2024
Reviewed: April 4, 2024
Tammie
United States of AmericaThe pool area was clean and big. The breakfast had a great selection of food. Waffles with a few other hot varieties and a bunch of pasteries. The rooms were pretty large and the family suite would have been perfect for us except two of the beds were fulls and not queens. I don't think that was very clear when I booked it.
Stayed in April 2024
Reviewed: April 1, 2024
Marta
United KingdomDark rooms. Didn't like the fact that at the breakfast they use plastic cutlery.
Clean rooms, comfortable beds, nice stuff.
Stayed in March 2024
Reviewed: March 31, 2024
Donald
United States of AmericaTub did not drain well when used. breakfast seating area somewhat under-sized.
checkin and departure
Stayed in March 2024
Reviewed: March 26, 2024
James
United States of AmericaNeed to have some kind if grip on the steps of the hot tub.
Stayed in March 2024
Reviewed: March 26, 2024
Katherine
United States of AmericaBreakfast room small
Clean nice staff Love the coffee machine in the lobby Room confortable
Stayed in March 2024
Reviewed: March 24, 2024
Sharon
Abkhazia, GeorgiaThe access to the hotel off the highway is a bit confusing but not a huge issue
The room was very comfortable. I enjoyed the inclusion of breakfast. This was a very clean facility and well worth the money
Stayed in March 2024
Reviewed: March 22, 2024
Henk
CanadaIt was close to everything we wanted to do. The staff was very helpful with tourist question. The breakfast was good
Stayed in March 2024
Reviewed: March 19, 2024
Robert
United States of AmericaRoom was a little small
Clean, quiet, friendly staff and a good breakfast
Stayed in March 2024
Reviewed: March 19, 2024
Daphne
United States of AmericaGreat selection
Stayed in March 2024
Reviewed: March 13, 2024
Patsy
United States of AmericaThe breakfast could have had more variety. It was tasty for a small staff.
The staff was very friendly. They worked hard to please the guest.
Stayed in February 2024
Reviewed: March 11, 2024
Ann
United States of AmericaA little pricey
Clean and attractive facilities, nice pool and hot tub
Stayed in March 2024
Reviewed: March 10, 2024
Peck
United States of AmericaThe tub didn't drain and the water pressure for the shower was weak. Therefore, while taking a shower, you were standing in water in a VERY slick tub. Would be easy for someone with poor balance to slip.
The room was nice and comfortable. A little dark but that was due to the decor. Bed was very comfortable. Liked the bedding as well. My husband thought this hotel did a great job with the breakfast. The lady working it was doing a great job and was keeping it clean. He also like the coffee and hot tea station. Very nice selection.
Stayed in March 2024
Reviewed: March 9, 2024
Daniel
United States of AmericaYour TV and service should be improved.
Ok good
Stayed in March 2024
Reviewed: March 1, 2024
Troy
United States of AmericaThe setup was nice overall, the cleanliness of the rooms-restrooms the whole 9…will return to this same room if I could next time
Stayed in February 2024
Reviewed: February 27, 2024
Wayne
United States of AmericaNoise from traffic and barking dog. Heater inconsistent.
Stayed in February 2024
Reviewed: February 26, 2024
Gary
United States of Americasome road noise
breakfast
Stayed in February 2024
Reviewed: February 20, 2024
Katherine
United States of AmericaThe pool room was a little chilly probably because door was often propped open to hotel (it was still much warmer than the cold Christmas air outside). There was always a little cold standing water around the pool from kiddos splashing that you had to walk through to go between hot tub and pool - improved drainage would help. I would recommend water socks or thick flip flops to keep it off your feet. The pool and hot tub temps were perfect so overall it was a great experience in the pool area. The hotel room was congested. There was only 2- 2.5 feet of clearance from the foot of the beds to the dresser so it was tight walking through. There was a space next to the beds with a closet on one side (with a curtain) and a table on the other. One night I slept on a small cot with the head of the cot in the closet and the foot pointing towards but not touching the table (family members talk in sleep or wiggle so this solution gave me a comfortable silent night). There was space at the ends of the dresser and side of the bed to keep 4 large pieces of luggage, shoes, and ski gear - so everything for 4 people fit in the room.
We had a great stay and would definitely stay here again. Comfort, relaxation, and convenience at a great price. I loved that the hot tub and heated pool were open later than other hotels. We arrived late the first night and many people were still checking in. The front desk clerk was gracious and welcoming and even left the pool open and extra 40 minutes for us weary road travelers in need of a hot soak. The beds and pillows were comfy. I appreciate that there is a tub and shower so you can soak if needed after a long day. The breakfast buffet had several options and everyone found something to eat. It's not gourmet, but its a great deal for the price and very convenient. There was adequate parking and plenty of restaurants, fast food, and groceries nearby. We didn't have a pet, but there were many friendly pups downstairs and we never heard any noise from them on the third floor. There is also a comfy seating area in the lobby with a fireplace if you want to spread out a little.
Stayed in December 2023
Reviewed: February 19, 2024
Barbara
United States of AmericaThe only problem we had during our over night stay was the coffee maker in our room didn't work. Everything else about our stay was great.
Stayed in February 2024
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