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  5. Reviews of Best Western Plus Inn of Santa Fe

Reviews of Best Western Plus Inn of Santa Fe This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3650 Cerrillos Road, Santa Fe, NM 87507, United States of America

#23 of 43 hotels in Santa Fe

Guests' Choice

Review Score

Based on 920 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    8.2

  • Facilities

    8.3

  • Staff

    8.7

  • Value for money

    7.9

  • Free WiFi

    8.5

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

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Showing 1 - 25

  • Reviewed: April 24, 2024

    8.0
    Very Good
    • Business trip
    • Couple
    • Executive King Room with Wet Bar - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was terrible, overpriced, older property

    Good location, spacious room, friendly staff

    Stayed in April 2024

  • Reviewed: April 20, 2024

    8.0
    I would recommend Best Western Plus Sandra Fe to other travelers
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 2 nights

    Well....my husband and I were stuck for 30 minutes in the elevator which mal-functioned. The rescue squad was eventually able to pry open the door to help us out. That was upsetting but all was fine in the end.

    Cleanliness, helpful front desk. ( I mistakenly booked a room with one queen bed and was quickly switched to a room with 2 queen beds). Thank you! The included hot breakfast was abundant with choices for all tastes.

    Stayed in April 2024

  • Reviewed: April 20, 2024

    9.0
    Cozy stay for a night
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It seems the walls are kinda thin and you can hear people in the hallway but it's not a big deal.

    The location is perfect, Comparing to other chain hotels this branch is tiny but cozy and nice. The 24 hrs Water and coffee service is really nice and you can even buy drinks anytime you want from the reception with really cheap prices. The air conditioner works so greatly. Breakfast is good too.

    Stayed in April 2024

  • Reviewed: April 14, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Soundproofing could be better. Should not be able to hear guests in the next room talking or guests above us walking around their room

    Breakfast variety was good. Especially liked the fresh fruit.

    Stayed in April 2024

  • Reviewed: April 9, 2024

    8.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Lack of bathrobes

    Excellent

    Stayed in March 2024

  • Reviewed: April 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast options didn't look great. We stuck to bagels and yogurt to hold us over.

    The location was great! Close to restaurants and shopping center. The room was clean and comfortable. Good value for the hotel!

    Stayed in April 2024

  • Reviewed: April 4, 2024

    7.0
    Pay attention to bed size!
    • Leisure trip
    • Family with young children
    • Family Suite - Non- Smoking
    • Stayed 2 nights

    The pool area was clean and big. The breakfast had a great selection of food. Waffles with a few other hot varieties and a bunch of pasteries. The rooms were pretty large and the family suite would have been perfect for us except two of the beds were fulls and not queens. I don't think that was very clear when I booked it.

    Stayed in April 2024

  • Reviewed: April 1, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room - Hearing Accessible
    • Stayed 8 nights
    • Submitted from a mobile device

    Dark rooms. Didn't like the fact that at the breakfast they use plastic cutlery.

    Clean rooms, comfortable beds, nice stuff.

    Stayed in March 2024

  • Reviewed: March 31, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night

    Tub did not drain well when used. breakfast seating area somewhat under-sized.

    checkin and departure

    Stayed in March 2024

  • Reviewed: March 26, 2024

    9.0
    Liked the hot tub in our room.
    • Leisure trip
    • Couple
    • Junior Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Need to have some kind if grip on the steps of the hot tub.

    Stayed in March 2024

  • Reviewed: March 26, 2024

    9.0
    Nice place to stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast room small

    Clean nice staff Love the coffee machine in the lobby Room confortable

    Stayed in March 2024

  • Reviewed: March 24, 2024

    9.0
    Great price and very friendly staff.
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The access to the hotel off the highway is a bit confusing but not a huge issue

    The room was very comfortable. I enjoyed the inclusion of breakfast. This was a very clean facility and well worth the money

    Stayed in March 2024

  • Reviewed: March 22, 2024

    9.0
    Excellent value , clean and friendly
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    It was close to everything we wanted to do. The staff was very helpful with tourist question. The breakfast was good

    Stayed in March 2024

  • Reviewed: March 19, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Room was a little small

    Clean, quiet, friendly staff and a good breakfast

    Stayed in March 2024

  • Reviewed: March 19, 2024

    8.0
    Very pleasant
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Great selection

    Stayed in March 2024

  • Reviewed: March 13, 2024

    8.0
    We came to ski. It worked out great for us.
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 3 nights

    The breakfast could have had more variety. It was tasty for a small staff.

    The staff was very friendly. They worked hard to please the guest.

    Stayed in February 2024

  • Reviewed: March 11, 2024

    9.0
    It was very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    A little pricey

    Clean and attractive facilities, nice pool and hot tub

    Stayed in March 2024

  • Reviewed: March 10, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The tub didn't drain and the water pressure for the shower was weak. Therefore, while taking a shower, you were standing in water in a VERY slick tub. Would be easy for someone with poor balance to slip.

    The room was nice and comfortable. A little dark but that was due to the decor. Bed was very comfortable. Liked the bedding as well. My husband thought this hotel did a great job with the breakfast. The lady working it was doing a great job and was keeping it clean. He also like the coffee and hot tea station. Very nice selection.

    Stayed in March 2024

  • Reviewed: March 9, 2024

    9.0
    Enjoyed the location close to restaurants
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Your TV and service should be improved.

    Ok good

    Stayed in March 2024

  • Reviewed: March 1, 2024

    9.0
    Nice
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The setup was nice overall, the cleanliness of the rooms-restrooms the whole 9…will return to this same room if I could next time

    Stayed in February 2024

  • Reviewed: February 27, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    Noise from traffic and barking dog. Heater inconsistent.

    Stayed in February 2024

  • Reviewed: February 26, 2024

    8.0
    very good stay
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 3 nights

    some road noise

    breakfast

    Stayed in February 2024

  • Reviewed: February 20, 2024

    9.0
    This cozy, pet-friendly retreat is a wonderful place for families to relax after a day in Santa Fe
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights

    The pool room was a little chilly probably because door was often propped open to hotel (it was still much warmer than the cold Christmas air outside). There was always a little cold standing water around the pool from kiddos splashing that you had to walk through to go between hot tub and pool - improved drainage would help. I would recommend water socks or thick flip flops to keep it off your feet. The pool and hot tub temps were perfect so overall it was a great experience in the pool area. The hotel room was congested. There was only 2- 2.5 feet of clearance from the foot of the beds to the dresser so it was tight walking through. There was a space next to the beds with a closet on one side (with a curtain) and a table on the other. One night I slept on a small cot with the head of the cot in the closet and the foot pointing towards but not touching the table (family members talk in sleep or wiggle so this solution gave me a comfortable silent night). There was space at the ends of the dresser and side of the bed to keep 4 large pieces of luggage, shoes, and ski gear - so everything for 4 people fit in the room.

    We had a great stay and would definitely stay here again. Comfort, relaxation, and convenience at a great price. I loved that the hot tub and heated pool were open later than other hotels. We arrived late the first night and many people were still checking in. The front desk clerk was gracious and welcoming and even left the pool open and extra 40 minutes for us weary road travelers in need of a hot soak. The beds and pillows were comfy. I appreciate that there is a tub and shower so you can soak if needed after a long day. The breakfast buffet had several options and everyone found something to eat. It's not gourmet, but its a great deal for the price and very convenient. There was adequate parking and plenty of restaurants, fast food, and groceries nearby. We didn't have a pet, but there were many friendly pups downstairs and we never heard any noise from them on the third floor. There is also a comfy seating area in the lobby with a fireplace if you want to spread out a little.

    Stayed in December 2023

  • Reviewed: February 19, 2024

    9.0
    We will stay here again.
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The only problem we had during our over night stay was the coffee maker in our room didn't work. Everything else about our stay was great.

    Stayed in February 2024

Showing 1 - 25

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