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4195 Solano Avenue, Napa, 94558, United States of America
August 14, 2016
August 11, 2016
눉We were disappointed that we couldn't sleep in past 7am as there was a construction site outside our window which was really loud and started up at 7am each morning. When we complained the hotel said it wasn't their responsibility as it wasn't their construction site. Really disappointing (and tiring) experience. When we used the outdoor pool area the maintenance staff started drilling the window panes of the room by the pool making seriously loud noise and creating dust which meant us and all the other guests by the pool had to leave the pool area because it was unbearable. Not a job for 3pm when guests are trying to use the facilities. Breakfast is poor, cardboard plates, plastic knives and forks. Like a school canteen. (And the hotel don't recycle any of it which was horrific given the amount of card and plastic being thrown into the trash each morning)
눇We had to make an emergency same day reservation after being let down by AirBandB. The hotel let us check in despite being really early. Friendly front of house staff and nice to have a pool area.
August 11, 2016
눉Lighting in the room was really poor. Closet was almost unusable, hair dryer didn't work properly (kept overheating and shutting off), mold all over shower, toilet leaked and didn't shut off. The TV had a broken HDMI cable hanging out and the picture was bad. Room had overpowering deodorizer when we checked in and smelled like it had been a smoking room. Every day the maid service would turn the temp down on the AC to 64 and we would return to a freezing room. The pool was decent, but the chaises are dark and get very hot. They kept running out of towels and anyone who came in had to go back to the front desk to ask for towels.
눇Free wifi, free breakfast, decent pool, staff was nice. Microwave, refrigerator and safe in the room. The price was much more reasonable than other alternatives.
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