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  5. Reviews of Best Western Royal Sun Inn & Suites

Reviews of Best Western Royal Sun Inn & Suites This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1015 North Stone Avenue, Tucson, AZ 85705, United States of America

#65 of 105 hotels in Tucson

Guests' Choice

Review Score

Based on 397 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.2

  • Location

    8.2

  • Facilities

    7.9

  • Staff

    8.6

  • Value for money

    7.8

  • Free WiFi

    8.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 25, 2024

    8.0
    Clean, comfortable but….
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The light switch in the bathroom is a motion sensor. In theory a good idea but whenever one of us went into the bathroom in the middle of the night, the light came on and lit up the room. We tried to turn the motion sensor off but could not.

    Clean, comfortable, spacious.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    9.0
    Exceeded expectations
    • Business trip
    • Group
    • King Room - Non-Smoking
    • Stayed 5 nights

    I had read the reviews and understood that it is a while since the rooms in this hotel have been refreshed but actually, for the price it was just great.

    The room was spacious and the bed was comfy. It was quiet in the room and I slept well. The pool is great. The staff are helpful and attentive. There was an issue with my room that I discovered after one night and I was moved to another (superior)room immediately without fuss. The restaurant attached to the hotel is marvellous. They do a good, home cooked breakfast, there is also a wide choice for dinner, including some lovely big salads and plenty of veggie options, the staff are friendly and efficient and the beer (from the attached bar) is excellent.

    Stayed in April 2024

  • Reviewed: April 5, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Bathroom was very small

    Stayed in March 2024

  • Reviewed: March 28, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Our room was a little small for a 2 bed room, but otherwise no complaints.

    Good hotel with all the necessary facilities. Free breakfast included which is always a plus. Around 10-15 mins drive to downtown where all the restaurants are.

    Stayed in February 2024

  • Reviewed: March 21, 2024

    8.0
    BW Royal Sun Tucson AZ
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Whilst the breakfast food wasn't that bad the restaurant was a bit grubby, we had to ask for cutlery and napkins 5 mins after the food arrived at the table. I understand that for BW the breakfast arrangements are very convenient but I think that your customers wouldn't choose to dine there if given other options

    Loved the double room, bed was comfy and the apartment was clean, Angela on reception was very attentive, called twice to make sure that we were happy

    Stayed in March 2024

  • Reviewed: March 13, 2024

    8.0
    Good value
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Location was in a seedy area of town. Staff could be a little more helpful.

    The made to order breakfast was great. The pool and hot tub were good. Beds were comfortable. Lay out of the room was good.

    Stayed in March 2024

  • Reviewed: March 12, 2024

    7.0
    Adequate but needs some up keep
    • Leisure trip
    • Family with young children
    • Queen Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Pull out sofa was so uncomfortable that my kids couldn't lay in it, Jacuzzi tub was cracked, wall mounted soap dispenser was empty, conditioner was broken, lots things that could used repairs, had to put tape over the motion sensors on the light switches so they stop turning on all night, you could hear most things in the rooms above and next to you, only 1 working ice machine on the entire property. Not a nice area to walk around after dark.

    The bumsted restaurant was really what pulled this place up to a 7.5 out of 10, otherwise it was a 5. Also a fun looking karaoke bar. The room was clean. Mini fridges and TV's worked.

    Stayed in March 2024

  • Reviewed: February 26, 2024

    7.0
    Quit, sleep well and got what I paid for.
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night

    that's hard to said I would of like it better if the shower was a Walkin.

    low noise sleep well.

    Stayed in February 2024

  • Reviewed: February 26, 2024

    8.0
    Overall, enjoyable
    • Leisure trip
    • Solo traveler
    • King Room with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The outside seemed rundown

    Close to the University of Arizona

    Stayed in February 2024

  • Reviewed: January 12, 2024

    7.0
    Standard upscale motel. Facilities minimal but all you really need for a place to stay a few nights
    • Leisure trip
    • Solo traveler
    • Junior Suite - Non- Smoking
    • Stayed 6 nights

    The area is devoid of shoos and restaurants.

    Breakfast at next door restaurant. Good. Room very large Most unused. Bathroom clean and fairly standard

    Stayed in November 2023

  • Reviewed: December 29, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    There were a few things that my and I didn’t like. The biggest complaint we had is Wi-Fi problems that were present from the first day we got there until the morning of the next day. The second problem we had was trying to figure out how to work the television remote which, even after it worked, the second day it didn’t work. The last problem we had was after my mom took a shower, she told me there was no soap, shampoo or conditioner in any of the dispensers in the shower.

    The stay here exceeded my mother and I’s expectations. Most of everything went well and we enjoyed our stay! Not only that, but we enjoyed the restaurant food at the bar. We also had a good laugh with all the different names of the things on the menu and the name of the restaurant (if I remember right it was called “We Love Your Bum”)! 😆 I even got to try something I’ve never had before, and I loved it! It was a sourdough sandwich with bacon , peanut butter and jelly. It was actually really good!

    Stayed in December 2023

  • Reviewed: December 22, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Check-in staff was unkind...shame the woman didn't even have a tag name so I could tell who she was.

    Great beds

    Stayed in December 2023

  • Reviewed: December 10, 2023

    8.0
    Okay
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Restaurant on sight was good. Staff not to friendly. Made us feel like we were an inconvenience.

    Close to our location for a wedding and clean.

    Stayed in October 2023

  • Reviewed: November 24, 2023

    9.0
    Very nice stay, good driving access to nearby state and national parks.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Wasn’t a walkable distance to Arizona University for us.

    Clean room, clean and well landscaped surroundings , made to order breakfast in restaurant included

    Stayed in November 2023

  • Reviewed: November 7, 2023

    8.0
    Better than expected, central location, good value
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 2 nights

    The breakfast could be a little better, it's pretty small and the offerings aren't that great but it will get you by for a couple hours. The housekeepers aren't very respectful of the do not disturb sign, so be aware.

    The rooms are nice sized and the bed is comfortable. They have upgraded the HVAC unit, it's a little difficult to figure out but once you do it works well. Bathroom has a walk in shower, water pressure could be a little better, but, hey, it's Arizona and they do have a water shortage. Lighting was decent for working. There was plenty of parking and accessing the room was easy. I didn't use the pool but it looked nice. The place is dated, but in a good way and it appears to be well managed and kept up.

    Stayed in November 2023

  • Reviewed: October 20, 2023

    9.0
    We would definitely stay at this Best Western again should our travel plans include Tucson.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 4 nights

    I can't think of anything I did not like.

    The restaurant staff and food were great!

    Stayed in October 2023

  • Reviewed: September 24, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing comes to mind

    Breakfast was excellent. I realized later that the part of town where we stayed might not have been the safest.

    Stayed in August 2023

  • Reviewed: August 21, 2023

    7.0
    Comfortable Stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights

    Aircon was very noisy. Breakfast was average. The hot food could be book-to-cook. However, the cold food could be buffet style for more choices and options. The pancakes and the potatoes weren't done as expected.

    There was initial hiccups with my reservations but the staff did their best to resolve it. Hotel couldn't find my reservation despite me having a confirmation number and confirmation email from Booking.com. There wasn't a Queen room with 2 Queen beds available and was offered a King with a sofa bed instead. Was given the option to switch to the Queen room after 2 nights but we didn't proceed as it was too much of a hassle to move / change rooms. On the day of my check-out, the hotel manager also personally apologized for the inconvenience I suffered.

    Stayed in August 2023

  • Reviewed: July 25, 2023

    8.0
    Loved it! Cannot wait to stay again in the future.
    • With a pet
    • Leisure trip
    • Family with young children
    • Queen Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The room had some old socks on the side of the bed the weren't ours so that was a bit unnerving. Some of the controls for the bathrooms amenities were finicky and could either use an update or at the very least, a good fixing. We got breakfast tickets for the Cafe next door, the food was good but the woman working there was very rude.

    The room was very roomy, and we used the living room area as a separate room for some of the family (we had a young baby). The staff was very friendly. It was a great experience and we will be back! The pool was also very clean and great to get into during this awful heat.

    Stayed in July 2023

  • Reviewed: July 19, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights

    Charlie ! Super efficient

    Stayed in June 2023

  • Reviewed: July 15, 2023

    7.0
    Decent accomodation
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    One aspect that disappointed me was the breakfast. Unlike the typical breakfast offered at most hotels, here we received coupons to be redeemed at restaurants where the meals were made-to-order from a limited menu. Unfortunately, this limited selection didn't suit my dietary restrictions, as I don't consume pork, ham, or bacon.

    The room was decent and fairly standard. While it was reasonably clean, I wouldn't describe it as spotless. It's worth noting that I was assigned a room facing the pool, which unfortunately led to some noise disturbances at night due to the presence of many children swimming.

    Stayed in June 2023

  • Reviewed: July 11, 2023

    7.0
    Good stay
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Shower needs attention. The first day it was really bad, it did get a bit better for the other days. Getting a bit dated. Could do with a face lift.

    Location was really handy to most things

    Stayed in July 2023

  • Reviewed: June 20, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Hotel occupancy was low and we were put right next to people (who were a little noisy) They weren't loud after 9:30 . It was ok

    Location and breakfast

    Stayed in June 2023

  • Reviewed: June 6, 2023

    9.0
    great sleep. nice hotel
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    nothing.

    very clean. definitely recommend

    Stayed in June 2023

Showing 1 - 25

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