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  5. Reviews of St Charles Inn, Superior Hotel

Reviews of St Charles Inn, Superior Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3636 Saint Charles Avenue, New Orleans, LA 70115, United States of America

#52 of 167 hotels in New Orleans

Guests' Choice

Review Score

Based on 917 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.2

  • Facilities

    8.3

  • Staff

    9.0

  • Value for money

    8.4

  • Free WiFi

    8.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 24, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Toilets can block easily with just paper? Multi flushing instead of a "job lot" will get you around this problem 😉 Air conditioning is nice and definitely needed, but very noisy each time it starts up. If you're a light sleeper this will cause you a problem?

    Hotel was clean and tidy and in a great position. The trolley stops more or less right outside. We had "hop on hop off" bus tickets and the nearest stop (14) was just 3 blocks away which is also ideal. Area is safe which is also a bonus. Decent Mexican restaurant right next door. I read some previous reviews where people have been complaining about breakfast....ignore them!

    Stayed in April 2024

  • Reviewed: April 23, 2024

    9.0
    We'll be back.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We wished there was an exhaust fan in the bathroon

    We loved the place! All the history and that

    Stayed in April 2024

  • Reviewed: April 18, 2024

    9.0
    Great Location
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Location with access to the St. Charles street car; free parking; and patio.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Needs full length mirror in the room.

    Location!

    Stayed in April 2024

  • Reviewed: April 15, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 3 nights

    Great location with free parking. Breakfast had good variety. Great location to catch trolley.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Double Room with Two Double Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    The elevator was really small on the property and a small parking that was first come first serve.

    I liked the location in the Garden District and that the hotel was right by a trolly stop.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    9.0
    Best location in New Orleans
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    All good really.

    This is the best place to stay in New Orleans. Surrounded by the beauty of the Garden District, close to the great shops and restaurants of Magazine Street and easy to get to where you want to go with the streetcar right out front.

    Stayed in April 2024

  • Reviewed: April 7, 2024

    8.0
    This was the perfect place to stay while in Nola for a wedding
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Elevator was creepy

    Smallness and location

    Stayed in April 2024

  • Reviewed: April 5, 2024

    8.0
    Great stay
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Location was good with streetcar drop off right across the street from the hotel. St Charles Avenue is a historical street. Recommend using the streetcars. Senior all day only costs .80 and $3:00 for adults. Can also use the RTA busses with that ticket. Breakfast was all prepackaged but it was fine with a good selection. Comfortable beds, clean rooms Very popular Mexican restaurant in the hotel. Other restaurants near by and on the streetcar line. Good customer service. Jasmin was so helpful with information. They had free parking available and that was a bonus. Great fresh market near by. Also hop on, hop off bus. Recommend getting that for one day to get the feel where everything is if first time visiting New Orleans.

    Stayed in April 2024

  • Reviewed: April 4, 2024

    8.0
    Perfect choice if you are in New Orleans with a car
    • Couple
    • King Room with City View
    • Stayed 3 nights
    • Submitted from a mobile device

    The breakfast was quite poor

    Clean and very spacious room. The position felt very safe and you could easily reach the French quarters and other amenities using the streetcar (the stop was a 2 minutes walk from the structure). The free parking was a plus

    Stayed in March 2024

  • Reviewed: April 3, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    The price is high and no workout room

    The breakfast was good.

    Stayed in April 2024

  • Reviewed: April 3, 2024

    8.0
    Friendly staff, comfortable beds. Overall a good experience.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The elevator was janky at best, scary at worst.

    The centralized location

    Stayed in March 2024

  • Reviewed: April 3, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    A bit price but maybe that's because it is a very stylish hotel!

    The streetcar right out the front. Breakfast was ex.

    Stayed in March 2024

  • Reviewed: March 27, 2024

    7.0
    Good
    • Business trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 5 nights

    Breakfast could have been better

    The location is in a quiet residential neigbourhood with historic houses and next to the trolley line.

    Stayed in March 2024

  • Reviewed: March 24, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    N/A

    This is an older hotel, so the room we stayed in was not grand; but it was comfortable, clean, well maintained and the beds (for us) were comfortable. Maid service was automatic; didn't have to ask and it was done daily!!!The Mexican restaurant attached was excellent; if you like guac you need to try theirs.

    Stayed in March 2024

  • Reviewed: March 24, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Beautiful old hotel that's got classic NOLA charm right in the middle of so much history! Great stay!

    Stayed in March 2024

  • Reviewed: March 23, 2024

    7.0
    Potentially very nice and convenient.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights

    No one informed us (before or at the check in) that there were renovation work in progress. Our rooms turned out to be very noisy in the early morning.

    The location is very convenient and in a really nice residential area. We liked the possibility to have an outdoor breakfast.

    Stayed in March 2024

  • Reviewed: March 20, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room did not have carpet and a microwave

    The location

    Stayed in March 2024

  • Reviewed: March 20, 2024

    8.0
    Very good place to stay in Garden District - right off the trolly stop which goes downtown.
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 2 nights

    The front desk clerk on check-in was less than friendly or welcoming. Maybe she was having a bad day. All other staff was nice and helpful.

    Stayed in March 2024

  • Reviewed: March 19, 2024

    7.0
    Comfortable and convenient.
    • Leisure trip
    • Couple
    • King Room with Bath Tub - Disability Access Room/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Construction at the rear of the property has floodlights on the windows of the property all night. Impossible to make the room dark at night. Our room was adjacent to the housekeeper closet and there as a lot of noise early in the morning and continuous throughout the day. Every night at 4am there was garbage pickup or other construction truck outside banging and would wake us up.

    Private parking was helpful, room was clean and comfortable, continental breakfast had decent amount of choices. Location was convenient.

    Stayed in March 2024

  • Reviewed: March 14, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location

    Stayed in March 2024

  • Reviewed: March 12, 2024

    9.0
    Enjoyed my stay.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    My view from my window.

    Romm was very nice.

    Stayed in March 2024

  • Reviewed: March 10, 2024

    8.0
    Enjoyable
    • Leisure trip
    • Couple
    • King Room with City View
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast could have been better

    The location was fantastic. Very close to all the attractions.

    Stayed in March 2024

  • Reviewed: March 7, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Only whole fat milk as an option.

    Close to a street car station and the beautiful garden district. Good coffee .

    Stayed in March 2024

Showing 1 - 25

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