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1595 East Park Place Boulevard, Stone Mountain, GA 30087, United States of America
July 27, 2015
July 27, 2015
눉Breakfast ended at 9 a.m. and none of the staff had told us this so we assumed it was over at 10. We came down for breakfast around 8:50 and the staff was cleaning up and removing the food. No one offered us any of the left over pastries or bothered to tell us they were running water through the waffle batter machine to clean it so our 'waffles' turned out horrible. All they said to us was breakfast ended in 10 minutes as they proceeded to clear everything away. Also the pool was 'under maintenance' until further notice... We had booked the hotel through booking and had specifically picked a room with 2 beds but when we got there they said we had booked a room with one bed. I looked it up on my phone to show them and only after that did they change our room. Also it took about 15 minutes for the shower water to get hot. It's a good price for how close the hotel is to Stone Mountain, but if you're looking for a 'nice' hotel, don't go here.
눇The location was great. That's about it!
July 7, 2015
눉Instead of the smoke free room we booked online,was given a room that had an awful smoke smell. Breakfast was horrible.Had to drag our bags up to the 2nd floor. When needed ice had to go downstairs an outside by the parking lot for the ice machine. When first arrived at the hotel, we needed to take a shower a get ready for an important event, and when we took out the iron, it was black under the bottom and burned my clothing. Took the iron to the front desk, because no one would answer the phone. The clerk went to the back to search for another iron, then returned with another iron that was just as bad. On my last night before check out, i did not get to back to my room till 3am, I called the front desk to asked for a late check and was only given a half hour, which was 11:30 am. Other hotels that I have stayed with have given me at least 1 hour if I needed. The overall experience was horrible and I would never stay there again and would not recommend this hotel to any of my family and friends.
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